GreenOrbit (formerly Intranet DASHBOARD) Accelerates Growth Expansion on Three Continents

Posted by Terri McKinnon on Jun 21, 2018 5:42:13 PM

banner-new-office

At GreenOrbit we are experiencing unprecedented growth.  Recently we've opened three new offices across the USA, Australia and India, marking a significant leap in our company’s growth strategy.

Stewart Bairstow, CEO said, “This is an incredibly exciting time for GreenOrbit. By laying roots down in these regions, we are able to build even stronger relationships with regional clients and increase our presence in local markets,” 

“Another benefit will be the opportunity to leverage the density of technology talent in these areas and expand our dynamic team of development, consulting, marketing and management professionals.”

Our business now operates from nine locations throughout North America, Europe, Asia and Australia and services clients across six continents.

 

Topics: digital workplace, intranet, intranet dashboard, INTRANET INSIGHT, sales, roi, workforce, workplace, business growth

5 Processes to Automate Right Now

Posted by Annabelle Willis on Apr 19, 2018 1:28:49 PM

banner-processes-automate-right-now-test

Considering we conduct almost all of our personal transactions via digital devices, it seems peculiar to come to work and deal with so much paper. However, every day we meet with businesses that are facing this exact challenge. Not only are paper processes expensive for our patience, but for our pockets and productivity too.

The U.S. Environmental Protection Agency reports that even these days, excessive paper consumption is an issue plaguing offices around the world:

  • 45% of the paper printed in offices ends up trashed by the end of the day.

  • In the US, companies spend more than $120 billion a year on printed forms, most of which outdate themselves within three months’ time.

  • More than 70% of today’s businesses would fail within three weeks if they suffered a catastrophic loss of paper-based records due to fire or flood.

For the wellbeing of your business (and the environment), it’s time to say goodbye to paper.

Fortunately, your intranet could offer an effective alternative to paper-based forms and processes. A strong intranet solution should make it easy to set up forms and workflow in minutes without the help of IT staff.

Here are five processes you could shift online with GreenOrbit (formerly Intranet DASHBOARD) today:

Vacation Request/ Annual Leave

This is one of the easiest and fastest processes to digitize, and a great first step to digital transformation. Traditionally, this process would require printing, signing and sending paper for both the employee and employer. Using Online Forms, staff can swiftly submit leave requests in seconds. Set up the form to go to the relevant manager/s for approval and once accepted or declined, the submitter will be automatically notified.

Incident Report

As much as we try to avoid them, sometimes incidents happen. Things break, things go missing and unfortunately sometimes people get injured. By lodging an incident report with an Online Form via your company intranet, you can quickly capture important information and instantly push it to the relevant contacts. Not only will this ensure quick, accurate reports- you’ll always have a record of submissions to ensure compliance and peace of mind.

Onboarding

A strong onboarding process is key to engaging new employees from the get go. In fact, O.C. Tanner research shows that 69% of employees are more likely to stay with the company for at least 3 years after a great onboarding experience.

We worked with iconic retailer Lowes to digitally transform a plethora of business processes, including onboarding. Prior to GreenOrbit, new staff were supplied with a physical, overflowing folder of paper work that they had to read and learn. This made it difficult to track compliance and to identify employees’ comprehension and understanding.

Their new intranet has enabled a complete digitization of the onboarding process, replacing the bulky ‘onboarding folder’ with an online training module and questionnaire using Online Forms, Workflow and Notifications. Now, head office can track who has or hasn’t completed training, plus monitor staff understanding of the material. In the long run, this will empower new staff to provide a higher level of operational and customer service.

Staff Training

Meaningful education within an organization is key to engaging and empowering people to do their best work. While face-to-face learning will always have its place, it isn’t always easy (or affordable) to coordinate.  Online training offers a great alternative, allowing staff to complete training when and where it’s most convenient. 

Supply Orders

Whether you work in an office, a hospital or a factory- you need supplies to do your job. Create an online form to allow staff to request materials quickly, so they have more time for the stuff that matters. Set up a monthly reminder to departments to submit supply orders so they’re never caught out without the tools they need.

By moving these five processes online, you’ll be well on your way to reducing your paper consumption, gaining productivity and some serious intranet ROI.

Financial services organization Vic Super estimate they’ve cut paper use by 30% companywide and saved their HR team more than 10 hours a week- that’s 520 hours a year that can now be focused on more strategic objectives. 

Book a demo with one our intranet specialists today to see how you can automate processes and get your organization where it needs to go.

 

Topics: digital workplace, intranet, intranet dashboard, INTRANET INSIGHT, workflow, education, processes, challenges, digital transformation

How to Spring-Clean Your Intranet

Posted by Lesley Maea on Apr 10, 2018 2:32:00 PM

how-to-spring-clean-your-intranet

For those of us in the northern hemisphere, spring has officially sprung. The leaves are returning to the trees and the sun is staying up longer. At work, the craziness of Q1 has been and gone, and now it’s time to make sure you’re on track for a successful year ahead. And where better place to start than your intranet?

It’s the perfect time to review and reflect on how your company intranet is performing, and how you can make small changes to improve it. An intranet spring-clean doesn’t need to be a huge undertaking- even just a few simple changes could be transformational for your business.

Investigate

First things first, you’ll need to establish what is and isn’t working within your site. Consulting both qualitative and quantitative data will provide you with a strong basis to implement people-centric changes. So, it’s time to put your detective hat on and find out what your staff really think about their intranet.

  • Survey - Create a survey to gauge what your employees love and the stuff that needs some work. Ask a range of open and closed questions regarding the site structure, the content, the effectiveness of tools and the outcomes they facilitate. Do they actually enjoy using the intranet? Is it making their life easier?

  • #Channel- GreenOrbit #Channels are activity feeds based on the topics of conversation that matter to your business. Create an #IntranetFeedback channel so that staff can post their experiences and ideas, when and where they arise. This is a super simple way to receive feedback from employees that can be incredibly effective. When it’s time to spring-clean, you can simply visit the #Channel and review the contributions that are already there.

  • Intranet Analytics - Validate your employee feedback with some cold hard facts. Which pages are being viewed the most and least? What does the overall site traffic tell you?

Review

Now that you’ve done your research, it’s time to put it to good use. Revise your intranet strategy and KPIs and adjust accordingly. Establish priority tasks and how they will be completed. Once you know ‘what’, move on to the ‘who.’ Who will be responsible for which tasks? Who will need to manage the new content moving forward?

This phase will include removing the redundant intranet content. If you have an existing policy regarding the deletion of digital assets then you’ll obviously need to follow this. If not, archive the old content initially to ensure no information is lost before there is an approved plan in place.

Get Inspired

A large body of the work will come from improving existing items and simple changes- which is great. But don’t forget to be bold. Come up with one exciting, innovative idea that’s going to give your intranet the X-factor and engage users. It might be the introduction of a monthly CEO Podcast, an employee recognition initiative or a mindfulness campaign. Get creative!

Plan Your Maintenance

With your spring-clean complete, you’ll need to figure out how you’re going to keep things tidy. If you don’t already have a maintenance plan in place, schedule how often you’ll need to conduct reviews, analyse stats and meet with your team. By having your #IntranetFeedback channel in place, staff can always contribute their ideas to help continue to improve your site.

By following these simple spring-cleaning tips, your employee intranet will be flourishing in no time. Don’t forget, GreenOrbit customers receive a free intranet health check each year and there’s no better time to use it than now! 

Not using GreenOrbit yet? No worries. You can make a time to speak with one our GreenOrbit Intranet Specialists to discover the benefits for yourself.

Topics: digital workplace, HOW TO, intranet, intranet dashboard, education, Planning

10 Tips For A Successful Intranet in 2018

Posted by Lesley Maea on Jan 18, 2018 3:42:03 PM

Top 10 Intranet Tips

Welcome to 2018! The zodiac year of the Dog, the launch of NASA’S Insight to Mars, and 100 years since the end of World War I.

It could also be the year you decide to kick start that intranet project.

Here are our top tips to help you get started:

1. Develop an intranet strategy, a plan, and KPIs

Plan where you want to go, and how you’re going to get there. Make sure your goals are SMART: specific, measurable, achievable, realistic and timely. By mapping out your plans, you will be able to ensure your intranet reflects and supports your wider business strategy. Communicate regularly with key contacts to analyze your progress, wins and losses. Remember that reviewing your progress is vital to see not only where you are heading – but also how far you have come.

2. Appoint a project owner/s

Building your intranet will require a project owner to ensure that tasks run to schedule. For ongoing management and development, a committee of intranet champions, representing various departments of the business will ensure that users’ needs are being met and help to ensure engagement by all areas of the business.

A group of 25 staff at FOX SPORTS got together to generate ideas and suggestions for their new intranet. Of this initial group, 5 team members continue to be involved in the project, taking ownership of managing and populating content moving forward.

3. Take a phased approach

We’ve all heard it before - Rome wasn’t built in a day. Implementing an intranet and asking employees to modify their habits is a big change. In fact, you might notice at first you lose some efficiency as employees adapt to new functionality or the new way of navigating your intranet, so it’s important to make small changes along the way to ensure that uptake can be regained quickly. Set clear goals about where you want to be after 3 months, 6 months, and so on, introducing new functionality as you progress.

4. Plan your document management

The beauty of storing policies, procedures, manuals and more within your intranet is that:

a) users know this is the definitive and up-to-date version of the file, and
b) they can access them easily, even from mobile devices. Plan where you will store particular documents and who will be responsible for maintaining them.

Then, you can take things to the next level by leveraging metadata. (think of it as the tabs for an online filing cabinet). Healthcare providers Benson Radiology  need to find documents for their patients and specialists, fast. By applying custom-metadata to files, they can categorize them for super-speedy search retrieval.

5. Create a positive user-experience

Let’s be honest, no one is going to use your intranet if it’s overcrowded, outdated or difficult to navigate. An intranet with a poor user-experience will cost users’ time, patience, and trust in their workplace. Ensure your Information Architecture is logical and conduct some user testing before going live.

6. Be open to feedback

An effective intranet is constantly developing to suit the needs of its users. Remember to ensure that staff from all departments have the opportunity to submit suggestions and have the intranet meet their needs. The easiest way to do this is to create an ‘Intranet Suggestions’ online form or a GreenOrbit #Channel. Either way, provide some guidelines as to what kind of feedback is appropriate, and how suggestions will be considered.

7. Test your search

Search is the glue that binds your intranet together. As discussed earlier, metadata, will allow for optimal enterprise search, so make sure you plan how you’re going to leverage it.

8. Encourage staff contributions

Nowadays, we see that many companies no longer follow a ‘top-down’ internal communications model. Instead, they want to encourage conversations and knowledge sharing from all corners of the business. Implementing Enterprise Social Network Functionality will empower a wealth of user-generated content, encouraging collaboration and team culture.

9. Stay up to date

If you want your employees to use the intranet every day, it must offer something they need every day. No matter how much effort you put into building an intranet, if you fail to maintain it, usership will drop.

Remember, your intranet is the ‘source of truth’ so all stored policies, procedures, templates etc. must be the most current versions. When files are updated, make sure you share this with colleagues. A simple way to connect people to content in GreenOrbit is to assign a #Hashtag to the file, or use @Mention to alert the relevant contacts.

10. Get creative!

Why shouldn’t people enjoy using the intranet? Get brainstorming and come up with some new ways to share content or engage users.

George Washington University post a monthly article to their intranet titled ‘Up Close & Personnel’ featuring an interview with a particular staff member. GWU Learning & Development Consultant Kadie Groh says, “It’s an opportunity to get to know people as people, which is really nice. We are big supporters of getting people to bring their personal selves to work- after all we do spend 40+ hours a week together.”

If this has inspired you, don’t forget that we are always here to help. Simply contact us.

Here’s to a collaborative 2018!

Want to know more about leveraging your intranet to get work going? Check out our eBook:

3 Ways your Intranet can be a Launchpad for success

 

 

Topics: building an intranet, Internal Communications, intranet dashboard, INTRANET INSIGHT, intranet strategy, lesley, Document Management, team culture

GreenOrbit (formerly Intranet DASHBOARD) Set for Expansion

Posted by Annabelle Willis on Dec 14, 2017 1:40:26 PM

ADWEB & Intranet DASHBOARD Set For Expansion

GreenOrbit (formerly Intranet DASHBOARD) today confirmed its recent acquisition by Delcor Family Office.

GreenOrbit is a pioneer in the intranet services sector and is the software of choice by over 2,000 businesses in 65 countries, including Shell, Audi
and Rockefeller Philanthropy Advisors. Founded in 1995, the business continues to expand and gain worldwide presence.

“We are thrilled by the opportunities this presents with an enhanced focus on continued R&D and the expansion of services for clients. A key driver of this acquisition will continue the growth profile of GreenOrbit's global presence,” said Stewart Bairstow, CEO.

Anthony Parton, Director from the Delcor Family Office affirmed, “GreenOrbit's strength in a high barrier to entry market, with double digit IRR, excellent cash flow and strong EBITDA, places GreenOrbit in an excellent position to continue to expand the business in key growth markets. GreenOrbit fits well amongst the DELCOR portfolio of Private Equity Businesses.”

Delcor Family Office

Delcor Family Office represents a group of ultra & high-net worth families. Based in Australia they own and advise successful businesses in various industries around the world.

For more information about how businesses use GreenOrbit to get work going check out our eBook:

3 Ways your Intranet can be a Launchpad for success.

Topics: News, delcor, expansion, intranet dashboard, acquisition, family office, adweb

3 Quick Wins to Achieve Compliance

Posted by Lesley Maea on Sep 26, 2017 3:19:18 PM

banner-compliance-article

Compliance can be a challenge for businesses of all types – across all industries and sizes. It may keep you up at night for a number of reasons; perhaps to survive an audit, to meet industry legislation guidelines, or to ensure employees are following your policies and procedures. While this all sounds serious, the good news is that compliance needn’t be complicated – the easiest way to achieve peace of mind is through your intranet!

Let’s look at three ways you can use your intranet to achieve quick wins in compliance.

1) Versioning

Is your organization required to follow strict guidelines as to how they save, use and archive files in order to be compliant with auditors? This can be difficult to manage, particularly when you have multiple employees accessing and using the same documents.

By using a comprehensive versioning tool within your intranet, you can track how, when and who has edited documents. Systems such as GreenOrbit allow you to revert to previous versions to see the audit trail of changes logged over time giving you one less thing to worry about – even when working with external auditors. Win!

2) Read Receipt & Reporting

Distributing important policies and procedures via email may sound like a good idea to reach everyone who needs to know – but can you tell who’s actually reading them? It’s important these documents are understood by employees for your own business standards and objectives, but even more so when it comes to industry laws and guidelines.

A comprehensive reporting tool provides business security by recording who has read your critical documents. Leading retailer, Lowes, now stores all of their important policies and procedures within their intranet, and nominate items that are ‘Must Read’ for individuals, teams or companywide.

This enables them to track and report on who has or hasn’t read the assigned content. HR Coordinator Angela Ro reflects that “Prior to the intranet, we didn’t actually know if policies were being read. With GreenOrbit, we can see exactly who has actually read the document.”

By ensuring critical policies and procedures are read and acknowledged, your organization can be sure that business will be carried out in line with your operational and industry standards.

3) Online Training

Are you still using paper based workflow and physical induction folders to on-board new employees? How can you be sure that what has been given to the employee has been read and understood?

The days of the bulky paper-based induction folders and paper based forms are long gone. These inefficient processes can be easily replicated through online training modules and questionnaires via the intranet, using online forms, workflow and notifications.

The ability to track who has and hasn’t completed training, in addition to monitoring the comprehension of the material supplied is critical. Ensuring that your employees understand the values, objectives and the expectations of your organization.

This can apply to any business scenario – not just training. The ability to record and track information for auditing purposes, and in addition make changes to reflect company or industry protocol becomes effortless when utilizing your intranet.

Compliance may seem like a scary concept – but with the right digital tools – it’s simple to establish compliance across your organization. 

Want to know more about how GreenOrbit can support compliance in your organization? Contact an intranet specialist for a personalized demo.

book-a-demo

 

Topics: HOW TO, intranet dashboard, read receipt, regulatory compliance, compliance, whos reading my document

Digital Collaboration at Ecorys

Posted by Annabelle Willis on Jul 25, 2017 3:09:44 PM

banner-ecorys-article

In the past, knowledge sharing wasn’t so hard. Think of having your team all in one office, all working from 9-5. But this isn’t the reality for businesses today. Workers are remote and on their devices, teams are dispersed and subsequently, time zones are mismatched. For many, having everyone in the one place at the one time just isn’t a reality.

In this environment, how can you share and find knowledge effectively? How can you leverage the expertise of Janet; the French speaking, excel whiz, HR manager? Or Doug; the analytical, mathematical, finance guy?

Once upon a time, you might have tried via email. And if you tried, you’ll know it does not work the way it did before information overloaded our inboxes. International research, consultancy and management services company; Ecorys, faced this same issue. Having consulted to The World Bank and Asian Development Bank (amongst many others), this team are seriously, well, knowledgeable. They knew there was so much they could learn from one another, but there was no easy way.

“Previously, you could be working on a project in Bangladesh, and there could be someone in another office with expertise. Normally, you’d never know. It was too annoying to send an email out to everyone in the company.” – Ecorys IT Manager

GreenOrbit #Channels are communities of interest, based on the topics that are meaningful to you and your staff. They provide a centralized, engaging system for communication and knowledge sharing. As opposed to email, employees turn to this content for information that is categorized and allows for group collaboration. As evidenced by Ecorys, conversations via #Channels results in multiplied knowledge and real business outcomes.

“Someone in the UK posted to a #Channel that their client needed to conduct an interview with a particular type of expert. Up until then, they could not find anyone and the project was in jeopardy. Once it was posted to #Channels, an expert in the Netherlands popped up by commenting on the post. So the reporters came to the Netherlands to carry out the interview. Normally we would have just lost the opportunity, but we made a profit.” – Ecorys IT Manager

And that’s just the beginning. Read the full Ecorys Case Study to learn more about digital collaboration and how it delivers business-wins.

 

Ecorys Case Study

Ecorys Case Study

 

Topics: clients, digital workplace, Internal Communications, intranet, intranet dashboard, Case Studies, Collaboration, CUSTOMERS

Digital Transformation for Iconic Retailer: Lowes

Posted by Connie Pandos on Jun 14, 2017 3:03:30 PM

banner-lowes-article

I want to share with you a story of pure Digital Transformation. This retail business recently embarked upon digitizing their operations across the board. This is one of the most rewarding projects I have been privy to be involved with, a story of immense satisfaction for intranet lovers.

Lowes is an established, successful and iconic retail business.

Theirs is a story of pure and simple digital transformation.

Lowes acknowledged that the needs of staff and customers have changed – the world has become digital and it was time for this successful retailer to do the same as they approach their 120thbirthday.

Lowes boast a large and diverse retail workforce which ranges from seasonal casual teenage sales staff, to long serving directors, some having worked there for over 50 years!  Staff retention is not an issue – staff do not leave Lowes.

A complete digital transformation has been possible because they have given all their 2000 employees access to the intranet by accessing the intranet using iPads across their 200 stores.

Lowes has changed the way they do things including:

  • Real-time Communication

  • Automated HR Processes

  • Online Training

  • Intranet accessible to ALL staff via iPads

Would you like to learn more about Digital Transformation at Lowes?

Lowes Case Study

Lowes Case Study

 

Topics: clients, digital workplace, Future Intranet, intranet dashboard, mobile workforce, real time communication, Retail Intranet, Social Intranet, automated HR processes, CUSTOMERS, Online Training, Portal, digital transformation

How Can Social Intranets Increase Your Sales

Posted by Connie Pandos on Feb 27, 2017 5:15:36 PM

banner-social-intranets

Sales people spend their days on the front line, presenting your products to prospective customers and hearing what they have to say. They hear it all, the good, the bad and the ugly.

What salespeople hear is what you want to know about – immediately! This feedback can make a huge difference to your business and the faster you can get this information the faster you and others in your business can act upon it.

Imagine a sales person being able to post feedback via their mobile device and immediately share it with everyone in your business!

#Channels are the exciting functionality in GreenOrbit that allows you to do this.

 

Topics: digital workplace, HOW TO, intranet, intranet dashboard, INTRANET INSIGHT, sales, Social Intranet, #channels, roi

Is Your Business In Digital Denial?

Posted by Connie Pandos on Oct 14, 2016 3:39:31 PM

banner-digital-transformation-article

“65 percent of Australian business leaders say their organisation is in denial about the need to digitally transform processes or services, yet 90 percent see digital transformation as important or critical.”

“Digital transformation” is the whole scale change to how you conduct business, touching all facets of your organization– people, product and process. This covers things such as customer experience, production, supply chain, employee HR, process & administration, etc.

It’s not a simple concept.

It can be daunting.

However, it is one that you can no longer ignore.

The first step is to acknowledge that all facets of your operations could improve and capitalize on the opportunities new digital technologies have to offer. The next step is deciding where to begin.

And I don’t mean the simple obvious accessibility and competency stuff like – everyone having access to a computer, or giving all sales staff a laptop, or upgrading your staff to iPhone’s. I am assuming you have done that!

It’s time to bring your business into the digital age.

Every week I am privileged to learn about our client’s businesses. We have companies in all industries and regions that are benefiting from digital transformation – they are transforming at varying paces – some across many parts of their organizations concurrently, while others are still doing only the basics.

You may feel reassured to know that I regularly meet with companies who are still shuffling paper as part of administration and processes.

My friends in Human Resources provide a perfect place to start your digital transformation. By simply shifting transactional HR processes, induction, onboarding, and forms online, HR professionals can liberate their time and your time, and in doing so, deliver efficiencies and cost savings for the business.

While change is frightening for some, the benefits of digital transformation far outweigh any initial fears. Take Audi for example, the introduction of online forms through their intranet has streamlined and reduced the heavy administrative burden on HR, while introducing new efficiencies into their business:

“In terms of the intranet’s role within our company, it’s our HR tool first and
foremost. We have all HR forms, reporting and policies there. All staff know that’s where they need to go to complete HR processes and access key information.”

HR have the power to maintain your workplace, and to transform it!

Redefine the way you work in the new digital era.

It’s not too late.

It’s time to stop being in denial.

Want to know more about how your intranet can support digital transformation? Check out our eBook:

Steps to Building a Great Intranet

 

Topics: digital workplace, intranet dashboard, INTRANET INSIGHT, technology, workflow, digital age, digital denial, hr, jetstar, knowledge, management, processes, digital transformation

Get our take on the latest intranet trends

Explore our perspectives on the intranet best practices, trends, and tips you need to get your organization going.

Subscribe Here!

Recent Posts

Posts by Tag

See all