GreenOrbit (formerly Intranet DASHBOARD) Accelerates Growth Expansion on Three Continents

Posted by Terri McKinnon on Jun 21, 2018 5:42:13 PM

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At GreenOrbit we are experiencing unprecedented growth.  Recently we've opened three new offices across the USA, Australia and India, marking a significant leap in our company’s growth strategy.

Stewart Bairstow, CEO said, “This is an incredibly exciting time for GreenOrbit. By laying roots down in these regions, we are able to build even stronger relationships with regional clients and increase our presence in local markets,” 

“Another benefit will be the opportunity to leverage the density of technology talent in these areas and expand our dynamic team of development, consulting, marketing and management professionals.”

Our business now operates from nine locations throughout North America, Europe, Asia and Australia and services clients across six continents.

 

Topics: digital workplace, intranet, intranet dashboard, INTRANET INSIGHT, sales, roi, workforce, workplace, business growth

5 Processes to Automate Right Now

Posted by Annabelle Willis on Apr 19, 2018 1:28:49 PM

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Considering we conduct almost all of our personal transactions via digital devices, it seems peculiar to come to work and deal with so much paper. However, every day we meet with businesses that are facing this exact challenge. Not only are paper processes expensive for our patience, but for our pockets and productivity too.

The U.S. Environmental Protection Agency reports that even these days, excessive paper consumption is an issue plaguing offices around the world:

  • 45% of the paper printed in offices ends up trashed by the end of the day.

  • In the US, companies spend more than $120 billion a year on printed forms, most of which outdate themselves within three months’ time.

  • More than 70% of today’s businesses would fail within three weeks if they suffered a catastrophic loss of paper-based records due to fire or flood.

For the wellbeing of your business (and the environment), it’s time to say goodbye to paper.

Fortunately, your intranet could offer an effective alternative to paper-based forms and processes. A strong intranet solution should make it easy to set up forms and workflow in minutes without the help of IT staff.

Here are five processes you could shift online with GreenOrbit (formerly Intranet DASHBOARD) today:

Vacation Request/ Annual Leave

This is one of the easiest and fastest processes to digitize, and a great first step to digital transformation. Traditionally, this process would require printing, signing and sending paper for both the employee and employer. Using Online Forms, staff can swiftly submit leave requests in seconds. Set up the form to go to the relevant manager/s for approval and once accepted or declined, the submitter will be automatically notified.

Incident Report

As much as we try to avoid them, sometimes incidents happen. Things break, things go missing and unfortunately sometimes people get injured. By lodging an incident report with an Online Form via your company intranet, you can quickly capture important information and instantly push it to the relevant contacts. Not only will this ensure quick, accurate reports- you’ll always have a record of submissions to ensure compliance and peace of mind.

Onboarding

A strong onboarding process is key to engaging new employees from the get go. In fact, O.C. Tanner research shows that 69% of employees are more likely to stay with the company for at least 3 years after a great onboarding experience.

We worked with iconic retailer Lowes to digitally transform a plethora of business processes, including onboarding. Prior to GreenOrbit, new staff were supplied with a physical, overflowing folder of paper work that they had to read and learn. This made it difficult to track compliance and to identify employees’ comprehension and understanding.

Their new intranet has enabled a complete digitization of the onboarding process, replacing the bulky ‘onboarding folder’ with an online training module and questionnaire using Online Forms, Workflow and Notifications. Now, head office can track who has or hasn’t completed training, plus monitor staff understanding of the material. In the long run, this will empower new staff to provide a higher level of operational and customer service.

Staff Training

Meaningful education within an organization is key to engaging and empowering people to do their best work. While face-to-face learning will always have its place, it isn’t always easy (or affordable) to coordinate.  Online training offers a great alternative, allowing staff to complete training when and where it’s most convenient. 

Supply Orders

Whether you work in an office, a hospital or a factory- you need supplies to do your job. Create an online form to allow staff to request materials quickly, so they have more time for the stuff that matters. Set up a monthly reminder to departments to submit supply orders so they’re never caught out without the tools they need.

By moving these five processes online, you’ll be well on your way to reducing your paper consumption, gaining productivity and some serious intranet ROI.

Financial services organization Vic Super estimate they’ve cut paper use by 30% companywide and saved their HR team more than 10 hours a week- that’s 520 hours a year that can now be focused on more strategic objectives. 

Book a demo with one our intranet specialists today to see how you can automate processes and get your organization where it needs to go.

 

Topics: digital workplace, intranet, intranet dashboard, INTRANET INSIGHT, workflow, education, processes, challenges, digital transformation

10 Tips to a successful intranet project

Posted by Lesley Maea on Jan 18, 2018 3:42:03 PM

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Is your intranet suffering from a little neglect? It may be in need of a little TLC or a complete revamp. Before you dive in, there are tried and true steps that can be taked to kick start, or reignite that intranet project.

Here are our top tips to help you get started:

1. Develop an intranet strategy, a plan, and KPIs

Plan where you want to go, and how you’re going to get there. Make sure your goals are SMART: specific, measurable, achievable, realistic and timely. By mapping out your plans, you will be able to ensure your intranet reflects and supports your wider business strategy. Communicate regularly with key contacts to analyze your progress, wins and losses. Remember that reviewing your progress is vital to see not only where you are heading – but also how far you have come.

2. Appoint a project owner/s

Building your intranet will require a project owner to ensure that tasks run to schedule. For ongoing management and development, a committee of intranet champions, representing various departments of the business will ensure that users’ needs are being met and help to ensure engagement by all areas of the business.

A group of 25 staff at FOX SPORTS got together to generate ideas and suggestions for their new intranet. Of this initial group, 5 team members continue to be involved in the project, taking ownership of managing and populating content moving forward.

3. Take a phased approach

We’ve all heard it before - Rome wasn’t built in a day. Implementing an intranet and asking employees to modify their habits is a big change. In fact, you might notice at first you lose some efficiency as employees adapt to new functionality or the new way of navigating your intranet, so it’s important to make small changes along the way to ensure that uptake can be regained quickly. Set clear goals about where you want to be after 3 months, 6 months, and so on, introducing new functionality as you progress.

4. Plan your document management

The beauty of storing policies, procedures, manuals and more within your intranet is that:

a) users know this is the definitive and up-to-date version of the file, and
b) they can access them easily, even from mobile devices. Plan where you will store particular documents and who will be responsible for maintaining them.

Then, you can take things to the next level by leveraging metadata. (think of it as the tabs for an online filing cabinet). Healthcare providers Benson Radiology  need to find documents for their patients and specialists, fast. By applying custom-metadata to files, they can categorize them for super-speedy search retrieval.

5. Create a positive user-experience

Let’s be honest, no one is going to use your intranet if it’s overcrowded, outdated or difficult to navigate. An intranet with a poor user-experience will cost users’ time, patience, and trust in their workplace. Ensure your Information Architecture is logical and conduct some user testing before going live.

6. Be open to feedback

An effective intranet is constantly developing to suit the needs of its users. Remember to ensure that staff from all departments have the opportunity to submit suggestions and have the intranet meet their needs. The easiest way to do this is to create an ‘Intranet Suggestions’ online form or a GreenOrbit #Channel. Either way, provide some guidelines as to what kind of feedback is appropriate, and how suggestions will be considered.

7. Test your search

Search is the glue that binds your intranet together. As discussed earlier, metadata, will allow for optimal enterprise search, so make sure you plan how you’re going to leverage it.

8. Encourage staff contributions

Nowadays, we see that many companies no longer follow a ‘top-down’ internal communications model. Instead, they want to encourage conversations and knowledge sharing from all corners of the business. Implementing Enterprise Social Network Functionality will empower a wealth of user-generated content, encouraging collaboration and team culture.

9. Stay up to date

If you want your employees to use the intranet every day, it must offer something they need every day. No matter how much effort you put into building an intranet, if you fail to maintain it, usership will drop.

Remember, your intranet is the ‘source of truth’ so all stored policies, procedures, templates etc. must be the most current versions. When files are updated, make sure you share this with colleagues. A simple way to connect people to content in GreenOrbit is to assign a #Hashtag to the file, or use @Mention to alert the relevant contacts.

10. Get creative!

Why shouldn’t people enjoy using the intranet? Get brainstorming and come up with some new ways to share content or engage users.

George Washington University post a monthly article to their intranet titled ‘Up Close & Personnel’ featuring an interview with a particular staff member. GWU Learning & Development Consultant Kadie Groh says, “It’s an opportunity to get to know people as people, which is really nice. We are big supporters of getting people to bring their personal selves to work- after all we do spend 40+ hours a week together.”

If this has inspired you, don’t forget that we are always here to help. Simply contact us.

Here’s to a collaborative 2018!

Want to know more about leveraging your intranet to get work going? Check out our eBook:

3 ways your intranet can be a launchpad for success

 

 

Topics: building an intranet, Internal Communications, INTRANET INSIGHT, intranet strategy, lesley, Document Management, team culture, implementing best practice intranet

How to Leverage Your Intranet For Productivity Gains

Posted by Terri McKinnon on Nov 14, 2017 3:01:15 PM
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One of the greatest challenges facing today’s workforce is the rapid rate of change in technologies. It is this rate of change which is expected to impact business productivity for those companies that do not adapt and embrace them. You might be thinking  ‘Wait, isn’t technology meant to make us more productive?

Well, yes. However, according to Deloitte’s 2017 Global Human Capital Trends Report, there is a gap in business potential as organizations try to keep up with the pace of change in technology.

Essentially, technology is changing faster than businesses and their people can adapt.

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(Deloitte 2017)

The report also states that 88% of respondents view ‘developing their organization for the future’ as ‘important’ or ‘very important’ to them.

While this graph may look like there is tough road ahead for businesses to catch up, there is the opportunity for business leaders to bridge this gap. Devising strategies to organize, manage, align and develop their people at work ensure that business remains agile in the process.

So, how do you do that with the limited resources you already have to work with?  By leveraging your intranet to achieve your business objectives, and create an agile environment for your organization to succeed in this time of fast-paced technological change. Aligning your business, technology and human capital strategies to the short and long-term objectives of your organization. Let’s see how…

The Intranet Today

Currently you may be using your company intranet in a basic fashion with an internal network for communications, social information and housing static forms for employees to access. You may find that engagement levels are not where you’d like them to be, but recognize that delivering the right content on your intranet is a great place to start seeing improvements in engagement.

There is a direct correlation between engagement and productivity equating to the profitability of an organization.

For an intranet to close the gap between productivity and technology there must be a process of agile change. This includes delivering a modern intranet that is organized for learning with access to training and knowledge experts. This empowers employees and teams to collaborate and communicate fostering innovation, and an online space your staff can go and access information to deliver better customer service.

Business Objectives

Your intranet should champion your business: Who you are, what you do, and why you do it. In the bigger scheme of things - the core values of your organization, your mission - should be directly aligned on your intranet. For all parts of your organization to be clear, they are working towards the same goals and values.

Your intranet should communicate these values and then deliver a place for your employees to do their job – connecting people to the tools they need.

Technology Objectives

When thinking of the intranet as a lever to use in achieving the goals of the business, it is important to work with all the critical business units to create alignment and look at the unique needs of each area.

You must understand how technology may or may not facilitate the strategic objectives of the business. From here it’s important to work with the resources you have (human and software) to build a roadmap which is adaptable to change and focused on the long and short term objectives. This will require working with IT on a regular basis to ensure that the technology strategy in your organization fits within both HR and business goals. It is also important to understand how your employees work on a day-to-day basis and how the intranet solution can be leveraged to support them.

A business has much to gain through an intranet leveraged to their objectives.  Facilitating the move from a transactional space to enabling transformation across the business.

The automation of HR and business processes is a good first step. Looking at the processes in the organization: What can be automated? If it can’t be fully automated, can it be improved, or removed entirely?

GreenOrbit's online forms functionality supports the automation of these tasks to make it easier for Operations and HR professionals to transition from the task of being administrators to becoming strategic partners in leading the transformation of their business.

Building the business case

If the information above has you thinking about how you can leverage your intranet to better align with your business goals, you may be wondering how to start making this change.

One of the best tools for doing this is by creating a business case. This is where you can describe the current state of play and the inefficiencies that you have identified these may be items such as: Time spent finding information, understanding the correct process, locating the right expertise people.

Once these have been identified you can address how the intranet is going to help you: Through centralizing information, automating process and the expected outcomes in a tangible and measurable way: Reducing admin time, increasing productivity, freeing up resources that can be reinvested elsewhere.

Fortunately, these days, with the access to information that we all have literally at our finger tips, creating the business case is as easier as it's ever been. 

With this business case and your business objectives in hand you’ll be on you way to start the journey to a more productive and agile intranet – delivering increased engagement and productivity.

For a deeper dive into leveraging your intranet to bridge the performance gap, check out our eBook:eBook: Steps to Building a Great Intranet

Steps to Building a Great Intranet

 

Topics: business case, intranet, INTRANET INSIGHT, technology, values, business objectives, goals, productivity, rate of change

How Can Social Intranets Increase Your Sales

Posted by Connie Pandos on Feb 27, 2017 5:15:36 PM

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Sales people spend their days on the front line, presenting your products to prospective customers and hearing what they have to say. They hear it all, the good, the bad and the ugly.

What salespeople hear is what you want to know about – immediately! This feedback can make a huge difference to your business and the faster you can get this information the faster you and others in your business can act upon it.

Imagine a sales person being able to post feedback via their mobile device and immediately share it with everyone in your business!

#Channels are the exciting functionality in GreenOrbit that allows you to do this.

 

Topics: digital workplace, HOW TO, intranet, intranet dashboard, INTRANET INSIGHT, sales, Social Intranet, #channels, roi

Is Your Business In Digital Denial?

Posted by Connie Pandos on Oct 14, 2016 3:39:31 PM

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“65 percent of Australian business leaders say their organisation is in denial about the need to digitally transform processes or services, yet 90 percent see digital transformation as important or critical.”

“Digital transformation” is the whole scale change to how you conduct business, touching all facets of your organization– people, product and process. This covers things such as customer experience, production, supply chain, employee HR, process & administration, etc.

It’s not a simple concept.

It can be daunting.

However, it is one that you can no longer ignore.

The first step is to acknowledge that all facets of your operations could improve and capitalize on the opportunities new digital technologies have to offer. The next step is deciding where to begin.

And I don’t mean the simple obvious accessibility and competency stuff like – everyone having access to a computer, or giving all sales staff a laptop, or upgrading your staff to iPhone’s. I am assuming you have done that!

It’s time to bring your business into the digital age.

Every week I am privileged to learn about our client’s businesses. We have companies in all industries and regions that are benefiting from digital transformation – they are transforming at varying paces – some across many parts of their organizations concurrently, while others are still doing only the basics.

You may feel reassured to know that I regularly meet with companies who are still shuffling paper as part of administration and processes.

My friends in Human Resources provide a perfect place to start your digital transformation. By simply shifting transactional HR processes, induction, onboarding, and forms online, HR professionals can liberate their time and your time, and in doing so, deliver efficiencies and cost savings for the business.

While change is frightening for some, the benefits of digital transformation far outweigh any initial fears. Take Audi for example, the introduction of online forms through their intranet has streamlined and reduced the heavy administrative burden on HR, while introducing new efficiencies into their business:

“In terms of the intranet’s role within our company, it’s our HR tool first and
foremost. We have all HR forms, reporting and policies there. All staff know that’s where they need to go to complete HR processes and access key information.”

HR have the power to maintain your workplace, and to transform it!

Redefine the way you work in the new digital era.

It’s not too late.

It’s time to stop being in denial.

Want to know more about how your intranet can support digital transformation? Check out our eBook:

Steps to Building a Great Intranet

 

Topics: digital workplace, intranet dashboard, INTRANET INSIGHT, technology, workflow, digital age, digital denial, hr, jetstar, knowledge, management, processes, digital transformation

Transforming Workforce Experience

Posted by Connie Pandos on Aug 26, 2016 4:11:32 PM

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The wellbeing of a business is determined by the wellbeing of its staff. In order to make a positive profit, your team need to feel positive about their work. Dale Carnegie Training found that “companies with engaged employees outperform those without by up to 202%.” Sounds like something worth addressing, right?

However, changing the way your team feels about work requires more than table tennis or soft drinks in the fridge. It’s about transforming the entire workforce experience.

What is workforce experience and why is it important?

Employee experience is the way employees feel at and about their work; the wellbeing and the health and cooperation of the team as a whole is workforce experience. A positive workforce experience is when you have engaged staff with an emotional commitment to tasks and achieving targets, and consequently the foundation for smarter, faster, better business.

Fortunately, it’s easy to nurture and transform many facets of employee & workforce experience through your intranet:

Mobile Intranet

Mobile intranet access is now an absolute game changer in managing employee experience. Being able to access work from a client meeting, airport lounge or home, means employees are able to do work when they need to, or feel most inspired, mobility is something that employees categorically seek and expect as part of their workplace experience.

Boston College research reports that “64% of employees would choose a lower paying job if they could work away from the office just 1 day a week.”

Positive Team Culture

Deloitte found that Enterprise Social Networks generate more than just chit-chat, stating “organizations that rolled out social media tools found a 20% increase in employee satisfaction.” Enterprise Social Networks, encourage dialogue among team members and this leads to a more open communication and a happier team. Social platforms foster these social connections and in doing so build meaningful relationships and positive team culture.

Admin and eForms

Every employee wishes that annoying paper based forms are a thing of the past.  Employees want to be able to do all their administration tasks via an intranet – a central digital workplace – where less spent trawling through files, and folders and documents, and more time is spent accomplishing targets. In addition to this, the cost savings on paper, printing, and time will even make management smile.

Innovation

Employees may feel that they can make a real, tangible difference to their workplace but they may not have a voice or a vehicle for sharing their voice. A social intranet is a space for staff of all levels to contribute their ideas and visions. Your team will grow in confidence and feel that their input is valued. They might even come up with your next big idea!

Recognition

It’s important that staff know their efforts are appreciated. Team members on all levels need to feel as though they’re a part of the bigger picture. An intranet allows for recognition processes to celebrate and encourage staff achievements. Not only will a pat on the back give employees that warm fuzzy feeling, it gives others something to strive for.

So even though table tennis and pool tables at work could be fun… their ability to engage, innovate, and nurture your workforce is questionable.

Are you smiling yet?

Would you like your team to smile more whilst at work?

If you want to make real changes to the way your team feels about work, then we'd love to show you how GreenOrbit can help.

 

Topics: digital workplace, employee engagement, enterprise social network, INTRANET INSIGHT, Social Intranet, dashboard, innovation, mobile intranet, team culture, wellbeing

Welcoming Millennials to the Workforce

Posted by Connie Pandos on Aug 16, 2016 2:20:03 PM

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Millennials are those born to the Baby Boomers.

In 2016, millennials are between the ages of 18 – 32.

Other names applied to this generation include:

  • Generation Y
  • Echo boomers
  • Digital natives

Millennials are the first generation who don’t know life without the internet and personal devices.

Staggeringly, millennials will represent 40% of the total workforce by 2020. No matter what industry you’re in, this generation is set to carry your business into the future. That means you need to understand their needs, wants, and expectations and act upon them swiftly.

So how can you millennial-proof your workplace, and attract the best of them to work for you?

It’s going to take more than a healthy salary to captivate and keep the best young workers. Surprisingly, PWC research found:

  • that while 64% of baby boomers listed their top job priority as income
  • 57% of millennials identified ‘enjoyment’ as their most important outcome of employment.

So, in one generation the fundamental reasons for working have shifted. Workplaces that nurture millennials and their new approach to work will reap the rewards in years to come.

Here are PWC’s top 5 insights to welcoming a new generation to your work place.

“90% of millennials say that work-life balance is important to them and 70% say it’s very important”.

Millennials make no apologies, they are the generation that seek to successfully achieve work life balance! They aim to fit work in around their life, and work when and where they feel most inspired.

What does this mean? They want to work less?

No - what they seek is flexibility in when and how they work.

They need access to digital content and ways to collaborate electronically. An intranet that makes work accessible anywhere, anytime is an expectation of millennials – a mobile friendly intranet is integral not optional.

 “Only 25% expected to work ‘regular office hours’, instead 38% expected to work mainly regular hours with some flexible working, and 32% expected to work predominately flexible hours”.

This generation of employees aim to work smarter, rather than longer and they expect to be rewarded on results, rather than the number of hours worked.

Improving productivity and efficiency is no longer related to increasing your hours of production and reducing costs. It’s about how effective you can be during working hours and being able to nominate when you work. So, business needs to ensure that employees have access to their work tools when they seek to work. A digital workplace is virtual and accessible 24/7 and is something that millennial employees expect you will have.

 “41% of millennials said they would rather communicate electronically than face to face or over the telephone”.

Digital communication and collaboration is second nature to millennials – they are totally comfortable with social and – they have an expectation that is how they will communicate at work.

While face to face meetings will always have their time and place, millennials expect access to ‘meet’ with colleagues at any time or place through technology.

A social intranet is a natural habitat for digital natives to thrive and prosper. So waste no time in implementing an Enterprise Social Network (ESN) that will enable constant collaboration and access to colleagues.

 “51% of those questioned said feedback should be given very frequently or continually on the job, while only 1% said feedback was not important to them”.

I often refer to millennials as the ‘blah’ generation – the generation that is ready to say something – the generation that is happy to ‘say it out loud’ – that is, ‘digitally out loud.’ They readily ‘blah’ to each other and ‘blah’ on content by: LIKE, SHARE and COMMENT.

The ability to give feedback comes naturally to them and they seek to receive it.

Millennials are used to ‘Working Out Loud’. A social intranet is the perfect place to generate feedback, discussion & collaboration.

Employees can receive constructive feedback from colleagues and have their efforts recognised by their managers. It’s like a virtual pat on the back and they are comfortable for it to happen in open public environment like the intranet.

“38% of millennial workers believe that senior management do not relate to younger employees”.

Yes there is a divide, not just in years but in expectations and attitude towards work.

Business will do well to enable ways millennials and senior management can come together and learn from each other.

A ‘reverse-mentoring’ program is a fantastic way to connect older and younger staff. Millennials “respond well to mentoring by older employees in an ideal world, they would like to see their boss as a coach who supports them in their personal development.” Pairing younger employees with senior staff acknowledges the generational difference, with both parties having their own unique skills to teach each other.

In addition to this, a social intranet can facilitate introductions and connections to be made. Millennials and senior management can learn about each other, communicate, collaborate and establish relationships via social channels and apps in your intranet.

Generation Y are not a foreign species that you need to fear – they are digitally savvy and their expectations of technology in the workplace far exceed what most organisations have on offer.

So, stop considering whether you need an intranet with social & mobile capabilities and stop wondering about whether it will deliver any benefits.

2020 is only 4 years away – you cannot afford to wait!

Contact our intranet specialists and organize a demo today.

Topics: digital workplace, INTRANET INSIGHT, millenials, mobile intranet, team culture, workforce

My Mum & Dad’s House

Posted by Connie Pandos on Aug 3, 2016 3:44:40 PM

 

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Mum recently had surgery. Before heading home Mum and Dad’s house required reorganization to make it more comfortable, practical and safe.

I decided to tackle this rather daunting task in the same way I would conduct an Information Architecture project for an intranet. I consulted with all stakeholders: doctors, physiotherapist, occupational therapist & GP who contributed valuable information and helped define the requirements.

This is a 35-year old family home where my parents raised their children, celebrated many occasions, toiled and created a beautiful & bountiful garden, and cooked and shared hundreds of meals with family and friends.

I had to now sort out this house full of STUFF:

  • Practical stuff
  • Extra stuff (that belongs to my sister and I)
  • Once upon a time stuff
  • Use occasionally stuff
  • Memories stuff
  • Other stuff

OBJECTIVES

To allow them to continue to live happily in the home they love. To simplify, reorganize & declutter their house. To make their house more relevant for their lives and needs today; and to make it easier for them to live in their home.

CHALLENGES

They refuse to move to a smaller more relevant house – I had to make this one work.

Mum now needs a walker to move around, she cannot go upstairs to her bedroom, she cannot bend, she needs hand rails, and Dad needs a dedicated home office because he manages her care and the home.

RISKS

Mum does not like change – relearning is not easy even if it is better.

CARD SORTING

The first thing I did was I emptied all the cupboards onto the floor and sorted. I clustered the like items with each other, I created logical groupings, dinner plates all together, pots and pans in a group, glassware in lots etc. I removed unnecessary duplicates and threw out broken or lone teacups and saucers. I did 4 x car load trips to the Opportunity Shop of mainly clothes and linen.  It’s a big house.

LAYOUT & DESIGN

I assessed rooms and their function, I considered layout and location of furniture, I reviewed the relevance of appliances and whether they were safe/practical.

I drew a plan of the new layout & design. I hired a couple of removalists for the day. They moved stuff around, they took stuff away.

The lounge room is now Mum’s bedroom, a chest of drawers, a wardrobe and her bed have been relocated from her old upstairs bedroom. The old chest freezer is gone – it has been replaced with a new upright one. The cupboard under the stairs that was full of everyday stuff has been emptied and relocated to a more practical safe area in the laundry. Hand rails have been installed in the downstairs bathroom and a ramp installed at the front porch. I removed unnecessary accumulated furniture to make it easier to move around with her walker.

A lot of the stuff in their house had been in the same spot so long that it had effectively morphed into ‘wallpaper.’ I leaned in and touched this wallpaper and lifted off 3 dimensional stuff. I held books from the World Book Encyclopedia edition 1979 in my hand and realized they had to go- they no longer served a purpose. I removed these unnecessary non-functional books from the bookshelf and created shelf space to use. I decluttered and styled the house in a more minimalist and practical way to make it easier to manage day to day.

I ripped away the old wallpaper and redefined design and space.

EDUCATION & TRAINING

Mum came home on Monday. She walked around the house with her walker and re orientated herself. I made her a cup of tea and we talked. Later that day we walked around together and I showed her where things now were. I explained the logic I had applied in grouping like things together. I told her where things now were, and explained she could call me any time to ask if she could not find stuff. I assured her that nothing she needed was gone, nor was it too far from where it once was.

ENGAGEMENT & USER TESTING

Mum liked some of the changes, others things she was not so happy about. Mum smiled and frowned and later that day, after I had gone home, she called and complained. This is a difficult time, it very uncomfortable for her – she feels disorientated and her home feels different, but she understands it’s all for the better.

Again, I explained why things needed to change, I explained to her that the needs she now has have defined this whole re organisation. Mum is slowly accepting her physical state, the need for the house reorganization and for the improvements that have happened.

It’s now a lot easier to have a shower, it’s a lot easier to cook a meal in the kitchen, it’s much easier to get to the pots and pans, and Dad loves having his own home office. It’s going to take time for her to settle into the new improved home– I need to continuously reassure her. Like rebuilding an intranet; it takes time, it takes consideration, and it takes some ruthlessness. But in the end, to have somewhere that serves you exactly as you need makes our lives better, and is so worth it.

Now to deal with my own cupboards…

The GreenOrbit team will get you up and running in no time - with a digital workspace that drives productivity and takes you where you need to go - see how.

Topics: digital workplace, intranet, INTRANET INSIGHT, layout, organising, training, content, Design, education, Information Architecture, Planning, risks, user engagement, workplace, challenges

Why your business needs to take remote work seriously

Posted by Connie Pandos on Jul 8, 2016 3:36:37 PM

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It’s a cold Sunday evening… I am sitting by the fire planning the week ahead…  balancing and juggling work/life commitments… and reflecting on how the office is no longer a place I go to work.

I need to be able to work from anywhere, at any time, and I want to use a mobile device to do this.

And I can.

My digital workplace is my mobile intranet.

How did mobile work happen?

In case you haven’t noticed, mobile devices and mobile apps now drive technology & communication in most people’s lives, and they have infiltrated the workforce.

Almost everyone has a mobile device/phone and they use it all the time, including at work.

According to a Deloitte Mobile Consumer survey 

78% of people worldwide have a mobile phone”

Mobile usage is no longer about phone calls and text – it is so much more. Online shopping, banking, social media and news consumption all happen via mobile. Mobile apps have delivered extraordinary technology and flexibility regarding communication and business transactions.

Mobile work is a natural consequence of this prolific mobile usage and the expectations that mobile apps have created.

The statistics regarding mobile uptake and usage prove that people love their phones and smart devices. They use their devices all the time, including first thing in the morning:

 “78% of mobile device owners in developed countries & 93% in emerging countriesCheck their phone within hour of waking” Deloitte

Mobile device usage at work is the norm:

“47% of mobile device owners in developed countries and 76% in emerging countries – Use their mobile during business meetings. ” Deloitte

The proliferation of smart device usage is something that business can no longer ignore, and a mobile workforce is here to stay. Actually it is set to grow and grow, according to a recent iDC forecast:

“Mobile workers will account for nearly three quarters of the total US workforce by 2020.”

Who is the mobile workforce?

Let’s take a look more closely at the characteristics of the mobile workforce:

  • They own a mobile device

  • They use communication apps such as LinkedIn & Facebook daily

  • They expect social communication technology for work purposes

  • They expect flexibility and autonomy

  • The majority are millennials (those born from early 80’s up to 2000)

Whilst I am part of this emerging mobile workforce, I am not representative of the majority (I was born before the 80’s ;-). Millennial workers are set to make up 75% of the total workforce by 2025,” Pew Research Center.  It is the needs of this tech savvy generation that should to be addressed.

Companies need to appeal to the upcoming workforce and engage them with technology solutions they desire. When surveyed “77% of millennials state that flexible mobile work would make the workplace more productive for people their age.” Bentley University Survey.

Organizations should tap into the expectations of the millennial mobile workforce and towards creating a digital workplace that meets their needs.

millenials-in-the-workforce

Social Communication via the mobile Intranet

People love communication apps such as Facebook and LinkedIn. They love them so much that they are bringing these technologies into the workplace and using them as a means for communicating with their colleagues.

Unbeknownst to you, your staff are bypassing other communication methods like email in the workplace for mobile apps. Stop this from happening! Give your workers access to a mobile intranet with social capability. Ensure your mobile workforce are productive and effective by enabling them to communicate and collaborate via social technology they are familiar with using.

Mobile Intranet

A mobile intranet is now a fundamental component to the success of any modern day organization.

Give your workforce access to documents, processes, forms and tasks etc via a mobile intranet and, align your communication and collaboration objectives via your intranet.

Connect with your current and future workforce via their mobile whilst they are at work.  Tap into their prolific mobile usage and communicate with them by providing meaningful information you want them to know via the mobile intranet.

GreenOrbit takes mobile a step further by providing a native app (for iOS and Android) - a streamlined experience that keeps your workforce connected to News and Activity Feeds even when they are out and about. 

  

Topics: digital workplace, INTRANET INSIGHT, innovation, mobile intranet, user engagement, workplace

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