Annabelle Willis

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15 Low Cost Ways to Improve Employee Engagement

Posted by Annabelle Willis on Aug 24, 2018 4:36:11 PM

15 low cost ways to improve employee engagement

Unless you've been living under a corporate rock, you know that Employee Engagement is crucial to business success.

Countless studies prove that it encourages innovation and increases productivity.

It's also common knowledge that engaged employees deliver a positive customer experience and stand up as ambassadors for your employer brand

Most importantly, they drive profitable business growth.

But Employee Engagement is a journey, not a destination - so it makes good sense to look for cost-effective ways to engage your people on the daily.

Here are 15 low cost strategies to get you started.

1. The Essentials

Before you can address the more complex factors of employee engagement, you’ll
need to
get the basic 'hygiene factors' sorted out.

No, we're not talking about clean bathrooms (although these are super important).

We're talking about the fundamentals of job satisfaction - things like pay, benefits, safe working conditions and job security. Without these, your employee engagement efforts are doomed to fail - no matter how many perks, bonuses or carrots you dangle.

Give people the right conditions and access to the tools they'll need to get their work done.

2. Environment

You don’t need to install a Google-style golf course to make a tangible impact on employee engagement in your workplace.

Focus on the small but effective wins.

Common indoor plants are 'feel-good factories' that can calm stress and boost mood. According to NASA, they also filter the harmful toxins that plague our synthetic-filled offices. 

Office plants

A recent study by the American Society of Interior Designers showed that 68% of employees are dissatisfied with the lighting at work  - too dim and it strains the eyes, too harsh and it causes headaches and fatigue.

So unless you're working for Vampires Inc - it's worth assessing the lighting in your office to see if you could make use of task lamps and dimmer switches or improve access to natural light.

As far as other essentials go, never underestimate the miraculous power of good coffee and healthy snacks.

3. Clear values

In an ideal world, engaged employees work for more than just a pay cheque - they work to achieve your organisation's mission.Using the tools you have at hand, you can make sure that people understand the mission and feel connected to it. 

  • Make your values visible - on your website, your company intranet, on the walls of your building, everywhere!

  • Regularly talk about these values in meetings and CEO addresses, and how new projects and tasks will serve to uphold them.

  • Publicly recognize staff who best represent your values in the work they do

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4. Transparency

Transparency isn’t just good ethics - it’s good business.

Research shows that organizational transparency is the highest determining factor of employee happiness. So, it’s time to start sharing!

Open communication between management and employees establishes a relationship built on trust. And when there is trust - there is an emotional commitment to the company. 

The best thing about transparency is that it’s completely free. Here are some ideas to get started:

  • Encourage regular communication from your CEO, whether it be a weekly internal blog post or a news article.

  • Share stories of what’s happened around the business that week, particularly within upper management, and tie it back to your organizational mission.

  • Host a quarterly company-wide meeting to discuss upcoming developments, departmental updates, strategic objectives and initiatives, and financial performance.

5. Recognition

It can be difficult to ‘switch off’, and many of us take home some of the feelings we experience at work.

Essentially, the happier our work experience is, the happier we are.

One of the most powerful determinants of employee happiness is simply being thanked.  And what are the other effects of leaders acknowledging staff’s efforts?

Employees feel a stronger connection to those leaders. Culture expert, William Craig, reports that “90 percent of employees who received recognition from their boss in the past month indicated higher levels of trust in that boss. Among employees who received no recognition, only 48 percent indicated they trusted their higher-ups.”

So, how can you start saying thanks?

  • In meetings, verbally thank employees that contribute strong ideas or that actively demonstrate your core company values.

  • For exemplary work, send a thank you email to the employee and CC a relevant manager or leader.

If you have an Enterprise Social Network or intranet, give the employee a ‘shout out’ in the appropriate forum.

6. Have a voice

Disengaged employees adopt the mindset that “What I say doesn’t matter." In contrast, an engaged employee contributes their ideas, and is confident that they will be heard respectfully. When employees give feedback, it shows that they truly care about the direction of the project or organization. 

  • In meetings, leaders should encourage two-way communication. Ask questions and show that you value the input of others. Where appropriate, action suggestions and credit the contributing staff member.

  • A well-designed intranet is another fantastic way to enable communication across all corners of your business and to help employees find their voice. To encourage adoption, set clear guidelines around which conversations should happen where and what kind of content is appropriate. Have senior staff lead by example via regular contributions and to respond to posts where appropriate - remember, there’s only value in staff voicing their ideas if you’re actually listening.

7. Relationships

Harvard Business Review reports that close friendships with colleagues boosts employee satisfaction by 50% and “People with a best friend at work are seven times more likely to engage fully in their work.”

Help facilitate employee connections by:

  • Encouraging staff to connect with their colleagues by offering communal spaces, team lunches and outside of work activities.

  • Forming a team to enter a fundraising event or a social sporting competition to help personal connections flourish.

  • Assigning a mentor or 'buddy' to each new starter - a great way to build relationships and share knowledge.

8. Social cause

A 2017 survey by O.C. Tanner found that “Charitable giving is an opportunity for companies to reinforce their purpose - their greater cause, beyond just products and services- and help employees connect to that purpose.”

The data further confirmed that when employees participate in corporate charity, 78 percent of employees express support for their company values.

To get started, you might enter a team in a fun-run, hold a fundraising event, or volunteer at a local shelter.

9. Mental health support

With 6.7 percent of US adults having at least one period of severe depression per year, a 2003 study by Stewart, et al found that mental illness costs business approximately $225 billion annually. Those battling the black dog are likely to struggle to feel passionate about their work or perform at their best. 

Any mental health initiative must be authentic to be successful. People can sense insincerity from a mile away, so don’t offer to help if you have no intention of following through. Instead, put tangible measures in place to support your staff.

Let’s look at some actionable ideas to supporting your team:

  • Run an anxiety management or mindfulness workshop.

  • Embrace initiatives such as World Mental Health Day and direct employees to who they can talk to for help.

  • For those that are suffering - work with them to put a plan in place, including provisions for time off to attend counselling/treatment.

Encourage employees to keep an eye out for each other, and reward those that demonstrate camaraderie.

10. Wellness initiatives

The ROI of investing in the health of your staff can be seen beyond just employee engagement levels.

Harvard Business Review found that, on average, employers who invested in health and wellness initiatives reaped $6 in healthcare savings for every dollar invested.

For employees, wellness initiatives such as office yoga classes, gym membership deals or step challenges, are both enjoyable and beneficial for their overall health.It shows that you care about staff wellbeing, - and makes people feel supported and appreciated.

11. Inclusion

Embracing gender, cultural and LGBT diversity within the workplace is key to creating a vibrant, innovative workforce that can tend to a broad range of customers’ needs. In fact, businesses that operate in an inclusive culture outperform others by an incredible 80 percent.

For staff, it goes without saying that feeling safe, accepted and respected is imperative if they are to be engaged, and thus high performing, at work. Stephen Frost, author of The Inclusion Imperative, writes that “When LGBT people remain in the closet, they are 10 percent less productive than when they feel able to be themselves.”

Steps you can take to achieve inclusion:

  • Incorporate diversity into your key business values, and promote this internally and externally. Your company intranet is a great place to share this.

  • Celebrate initiatives such as Multicultural Diversity Day. At GreenOrbit, we got in the spirit by each bringing a traditional dish to share with each other at lunch!

At work events, such as your end of year celebrations, encourage staff to bring their partners and families.

12. Rewards

Too often, incentives are used as a Band-Aid solution for employee engagement. Having read this far through the article, you’ll now know that employee engagement is a complex beast. While these initiatives undoubtedly have their time and place, they form a piece of a much larger puzzle. 

Rewards should be reserved for engaged employees who exceed performance expectations.

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Rewards should be reserved for engaged employees who exceed performance expectations, rather than as merely an incentive for under-performing staff to get their act together. Everybody loves cash, but there are plenty of ‘money can’t buy’ rewards that will truly excite and engage your team.

Jeff Haden, author of The Motivation Myth: How High Achievers Really Set Themselves Up to Win, suggests:

  • Lunch with the CEO: This provides a rare opportunity for the employee to network with a senior leader and share their ideas and thoughts. On the flipside, your CEO gets to connect with staff they might not know well, and gain insight to the business from another perspective.

  • The premier parking spot: Let the high-performing employee park in the best parking spot for a week. Jeff suggests even placing a small sign with their name on it to make it ‘official’ and to really highlight your appreciation.

  • Free team lunch: Let your employee choose where they’d like to go, and bring their workmates along with them. They will get to enjoy their favourite food and connect with their team in a relaxed setting, strengthening their relationships.

13. Work flexibility

Gallup has consistently found that “Flexible scheduling and work-from-home opportunities play a major role in an employee’s decision to take or leave a job.” 

In fact, 64% of employees would choose a lower paying job if they could work away from the office just 1 day a week.

Why?

Because balancing work and life is hard. By offering flexible hours, people are able to work when and where they feel most productive. They can easier balance family commitments and other passions while they work, alleviating stress to increase their quality of life.

14. Education

Investing in the education of your staff is crucial to helping them grow and develop. In turn, your business will reap the rewards of their new-found skills.

So where do you start?

One of the easiest ways to educate your team is to provide online training, allowing staff to complete learning in their own time, while it’s both easier and more affordable for managers to create.

If running courses internally is not an option, there’s plethora of free online qualifications that staff can complete. Gather a team and schedule a meeting each week to work through the course together.

15. Career development

The LinkedIn Global Job Seeker Trends Report states that the number one reason employees leave jobs is due to a lack of career progression opportunities - and the top draw card for a new role is the ability to progress their career. 

As discussed above, education plays a big part in this and is a great first step to building skillsets and experience. Commit to annual performance reviews and quarterly informal catch ups to provide feedback and direction to employees - ask them where they’d like to progress in their career, and define a pathway with KPIs to help guide them there. 

A great way to encourage staff to adopt a long-term vision is to highlight the stories of those that have forged a successful path within your business. This might be in the form of networking events, as part of a podcast or a video series on your staff intranet.

Employee engagement infographic

When it comes to employee engagement, the results speak for themselves; productivity and profitability rise, while turnover and absenteeism decreases. A commitment to employee engagement really is a commitment to success. 

Remember, seeing and treating your employees as a collective group of humans is the first and most important step.

From there, wholeheartedly and consistently practising these 15 tips will ingrain employee engagement in your culture. 

 

Topics: company intranet, employee engagement, enterprise social network

5 Processes to Automate Right Now

Posted by Annabelle Willis on Apr 19, 2018 1:28:49 PM

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Considering we conduct almost all of our personal transactions via digital devices, it seems peculiar to come to work and deal with so much paper. However, every day we meet with businesses that are facing this exact challenge. Not only are paper processes expensive for our patience, but for our pockets and productivity too.

The U.S. Environmental Protection Agency reports that even these days, excessive paper consumption is an issue plaguing offices around the world:

  • 45% of the paper printed in offices ends up trashed by the end of the day.

  • In the US, companies spend more than $120 billion a year on printed forms, most of which outdate themselves within three months’ time.

  • More than 70% of today’s businesses would fail within three weeks if they suffered a catastrophic loss of paper-based records due to fire or flood.

For the wellbeing of your business (and the environment), it’s time to say goodbye to paper.

Fortunately, your intranet could offer an effective alternative to paper-based forms and processes. A strong intranet solution should make it easy to set up forms and workflow in minutes without the help of IT staff.

Here are five processes you could shift online with GreenOrbit (formerly Intranet DASHBOARD) today:

Vacation Request/ Annual Leave

This is one of the easiest and fastest processes to digitize, and a great first step to digital transformation. Traditionally, this process would require printing, signing and sending paper for both the employee and employer. Using Online Forms, staff can swiftly submit leave requests in seconds. Set up the form to go to the relevant manager/s for approval and once accepted or declined, the submitter will be automatically notified.

Incident Report

As much as we try to avoid them, sometimes incidents happen. Things break, things go missing and unfortunately sometimes people get injured. By lodging an incident report with an Online Form via your company intranet, you can quickly capture important information and instantly push it to the relevant contacts. Not only will this ensure quick, accurate reports- you’ll always have a record of submissions to ensure compliance and peace of mind.

Onboarding

A strong onboarding process is key to engaging new employees from the get go. In fact, O.C. Tanner research shows that 69% of employees are more likely to stay with the company for at least 3 years after a great onboarding experience.

We worked with iconic retailer Lowes to digitally transform a plethora of business processes, including onboarding. Prior to GreenOrbit, new staff were supplied with a physical, overflowing folder of paper work that they had to read and learn. This made it difficult to track compliance and to identify employees’ comprehension and understanding.

Their new intranet has enabled a complete digitization of the onboarding process, replacing the bulky ‘onboarding folder’ with an online training module and questionnaire using Online Forms, Workflow and Notifications. Now, head office can track who has or hasn’t completed training, plus monitor staff understanding of the material. In the long run, this will empower new staff to provide a higher level of operational and customer service.

Staff Training

Meaningful education within an organization is key to engaging and empowering people to do their best work. While face-to-face learning will always have its place, it isn’t always easy (or affordable) to coordinate.  Online training offers a great alternative, allowing staff to complete training when and where it’s most convenient. 

Supply Orders

Whether you work in an office, a hospital or a factory- you need supplies to do your job. Create an online form to allow staff to request materials quickly, so they have more time for the stuff that matters. Set up a monthly reminder to departments to submit supply orders so they’re never caught out without the tools they need.

By moving these five processes online, you’ll be well on your way to reducing your paper consumption, gaining productivity and some serious intranet ROI.

Financial services organization Vic Super estimate they’ve cut paper use by 30% companywide and saved their HR team more than 10 hours a week- that’s 520 hours a year that can now be focused on more strategic objectives. 

Book a demo with one our intranet specialists today to see how you can automate processes and get your organization where it needs to go.

 

Topics: challenges, digital transformation, digital workplace, education, intranet, intranet dashboard, INTRANET INSIGHT, processes, workflow

10 Ways to Engage a Remote Workforce

Posted by Annabelle Willis on Mar 8, 2018 6:15:29 PM

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In the recent Gallup State of the American Workplace Report it found that from 2012 to 2016, the number of employed Americans working remotely –at least some of the time- grew from 39% to 43%. This number is set to continue to rise, and employees already working remotely will spend more time doing so.

The appeal of flexible work is fairly obvious, particularly for those battling long commutes, raising a family, or managing a chronic illness. Your team might work on the ground or be travelling regularly. Heck, maybe you just feel that you could produce a higher standard of work today while you wear your pyjamas on the couch. The reasons for seeking remote work are varied, and research supports that the outcomes can be positive for both employees and employers. In fact, Boston College research reports that 64% of employees would choose a lower paying job if they could work away from the office just one day a week.

So, not only could offering remote work options increase the productivity and performance of your team, but it could help attract exceptional talent to come and work for you in the first place. Sounds like something worth considering, right?

Before you go ahead and cancel the lease on your office building, you’re obviously going to need the right digital tools in place to support your remote team. One of the most critical will be your company intranet, not only in its functionality but how you leverage it to engage employees. For all of remote working’s benefits, keeping staff engaged, connected and collaborative is difficult without physical interaction. Fortunately, your intranet is where you can bridge the gap.

Here’s how:

1) Detailed, meaningful User Profiles

User Profiles can do so much more than placing a face to a name. Staff need not share their life stories, but think about the important stuff- areas of expertise, qualifications, strengths and the like. Without meeting, a remote worker should be able to view a User Profile and understand what that person does, and what they could bring to a project.

2) A Staff Directory that encourages connections

Now that your User Profiles actually mean something, you’ll need a killer staff directory to make them findable. With GreenOrbit, by applying metadata to your profile, this information then becomes searchable across the intranet. For example, you could simply search the word ‘French’ to find a French speaker to interpret something for you. This makes it easy for remote workers to find topic experts and initiate collaboration, no matter where they might be located.

3) Storytelling

The mobile team at RSPCA do a fantastic job at this; regularly posting articles to their intranet sharing stories and photos of their animal rescues. In turn, they are keeping remote staff in the loop, while reinforcing and celebrating their team culture. Great job guys!

4) Digital collaboration

Distance shouldn’t hinder employee collaboration. Iwan Westfa, IT Manager at global consulting firm Ecorys, sums up the benefits (and ease) of collaborating via the intranet perfectly:

Someone in the UK posted to a #Channel that their client needed to conduct an interview with a particular type of expert. Up until then, they could not find anyone and the project was in jeopardy. Once it was posted to #Channels, an expert in the Netherlands popped up by commenting on the post. So the reporters came to the Netherlands to carry out the interview. Normally we would have just lost the opportunity, but we made a profit.”

Thanks, Iwan.

5) Private Groups

Business-wide collaboration is great, but remote workers also need to collaborate within their team. Functionality such as Private Groups provides a place for teams to communicate, file-share and come together- even when they’re apart.

6) Digitize your forms

If your forms and processes are paper-based, remote workers are going to have a rough time completing them. They’ll either have to navigate a scanner or send it to you in the post, both of which are slow and completely infuriating. Instead, comprehensive online forms will allow them to submit forms quickly, easily and accurately.

7) Recognising good work

You might be unable to give your remote co-workers a physical high-five, but social intranet tools can provide the digital equivalent. Using a tool such as GreenOrbit #Channels, you can acknowledge the contributions of remote workers for your entire organization to see. At GreenOrbit, we share #StaffShoutouts internally to celebrate exceptional work. Through likes and comments, the ‘applause’ can be heard wherever we are.

8) Comprehensive online learning

A remote or mobile worker should experience the same training and education as their office-based colleagues. Providing comprehensive training modules with workflow through your intranet means staff can become experts in a new program, sales strategy, or safety process wherever they may be located.

9) Videos

Video conferencing is as close as dispersed teams can get to chatting face-to-face. When conferencing isn’t possible, record important presentations or events and store them on your intranet to allow remote employees to be a fly-on-the-wall.

10) Find opportunities

Within our own team at GreenOrbit, we have a number of remote workers whose lifeline is the intranet. Essentially, it’s where they ‘go to work’ and can interact with colleagues on a professional and personal level.

One of our remote employees is a regular contributor to our #Photography channel, sharing his work as a moonlight events photographer. From this, we instantly knew he would be the perfect person to work with our marketing team and photograph the SuperFoiler Grand Prix. He had the opportunity to travel around the country pursuing his passion, while the marketing team had access to exceptional event photos - a fantastic outcome for both parties.

As the number of remote workers grows, so too do the expectations of the remote work experience. By implementing these tips and leveraging your intranet as a digital workplace, you’ll be able to attract and retain the best remote employees for your business.

Want to know more about how your intranet can get work going? Check out our eBook:

3 Ways your Intranet can be a Launchpad for success

Topics: Case Studies, clients, Collaboration, digital workplace, employee engagement, HOW TO, mobile intranet, mobile workforce, Social Intranet

GreenOrbit SuperFoiler Final Results

Posted by Annabelle Willis on Mar 6, 2018 2:20:00 PM

You might have seen us posting about the SuperFoiler Grand Prix in recent weeks and wondered what this has to do with GreenOrbit (formerly Intranet DASHBOARD); you know being an intranet provider and all. Well no, we haven’t moved into the world of sailing software, but yes we are thrilled to have provided the SuperFoiler team with a GreenOrbit intranet and developed the Official SuperFoiler App. Phew!

To say this concept was a huge undertaking would be a serious understatement. What started as a dinner table conversation nearly three years ago has evolved into one of the most exciting developments in sailing history. Getting from there to here has been a whole lot of hard work for this team of directors, boat builders, sailors, engineers and marketing professionals, and we’re happy to have helped along the way.The SuperFoiler team have used GreenOrbit to communicate amongst their dispersed workforce and bring their dream to life. Using tools such as #Channels, Process Automation, Online Forms and Document Library, SuperFoiler have created a digital workplace that helps them get the job done, from the office or the water.

For the full story, you can download the SuperFoiler Case Study here.

While we were busy behind the scenes, the world’s best sailors Paul Campbell-James, Ed Powys and Fang Warren were out there sailing our very own GreenOrbit SuperFoiler. We couldn’t be prouder of the boys’ efforts and the way they represented our brand from day one. So many of our Australian employees also got involved and gave up their nights and weekends to support the team- because that’s just the kind of people they are.


Consultant Krystle Nicolaou and GreenOrbit clients from Opteon Solutions

After five regattas and an unlucky string of boat troubles, team GreenOrbit fought hard and finished in fifth place. While we didn’t walk away with the Ben Lexcen Trophy, the crew became affectionately known as ‘the people’s team’ and provided some absolutely heart-racing viewing.

Regatta 1: Adelaide

GreenOrbit kicked off the series with a splash, taking out 2nd place. Skipper CJ was the first sailor to get thrown overboard- putting our team in the spotlight.

GreenOrbit in the news:
Man Overboard on Action-Packed Day 2 at SuperFoiler’, Sail World
‘Euroflex flex muscle in opening regatta’, Sail World 

Regatta 2: Geelong

Geelong provided a tough trot for GreenOrbit, with the boat experiencing damage prior to Friday's racing. Unfortunately, the crew had to sit out several races while repairs were made.

Regatta 3: Gold Coast

After team Euroflex had dominated the first two regattas, GreenOrbit became the first team to top them! Unfortunately, a collision left us with some boat damage which again required repairs.

Regatta 4: Busselton

Challenging conditions in Busselton made for some close racing, with GreenOrbit winning race 5 and closing the weekend in 5th place.

GreenOrbit in the news:
‘tech2 triumphs twice on testy Geograph Bay’, My Sailing 

Regatta 5: Sydney

Sydney Harbour, one of the world's most iconic locations, hosted the series grand final. Crazy conditions resulted in lots of thrills and spills, with GreenOrbit finishing in 5th place.

GreenOrbit in the news:
‘Miami Masterclass swings momentum ahead of iconic Sydney skirmish’, Sail World
‘All square as tech2 takes flight to Euroflex’, Sail World
‘Euroflex secure SuperFoiler Championship crown in Sydney’, Sail World

Congratulations to series winners Euroflex and thank you to all involved for your incredible efforts. We are proud to have partnered with this talented team, and that their GreenOrbit intranet was so integral to achieving their goals. 

Check out our eBook to learn more about how a strategic intranet can get your organization where it needs to go:

3 Ways Your Intranet can be a Launchpad for Success

 

Topics: clients, intranet, News, SuperFoiler

GreenOrbit (formerly Intranet DASHBOARD) Set for Expansion

Posted by Annabelle Willis on Dec 14, 2017 1:40:26 PM

ADWEB & Intranet DASHBOARD Set For Expansion

GreenOrbit (formerly Intranet DASHBOARD) today confirmed its recent acquisition by Delcor Family Office.

GreenOrbit is a pioneer in the intranet services sector and is the software of choice by over 2,000 businesses in 65 countries, including Shell, Audi
and Rockefeller Philanthropy Advisors. Founded in 1995, the business continues to expand and gain worldwide presence.

“We are thrilled by the opportunities this presents with an enhanced focus on continued R&D and the expansion of services for clients. A key driver of this acquisition will continue the growth profile of GreenOrbit's global presence,” said Stewart Bairstow, CEO.

Anthony Parton, Director from the Delcor Family Office affirmed, “GreenOrbit's strength in a high barrier to entry market, with double digit IRR, excellent cash flow and strong EBITDA, places GreenOrbit in an excellent position to continue to expand the business in key growth markets. GreenOrbit fits well amongst the DELCOR portfolio of Private Equity Businesses.”

Delcor Family Office

Delcor Family Office represents a group of ultra & high-net worth families. Based in Australia they own and advise successful businesses in various industries around the world.

For more information about how businesses use GreenOrbit to get work going check out our eBook:

3 Ways your Intranet can be a Launchpad for success.

Topics: acquisition, adweb, delcor, expansion, family office, intranet dashboard, News

Transforming Document Management at Benson Radiology

Posted by Annabelle Willis on Aug 29, 2017 3:15:18 PM

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Document Management is a key focus for every business, no matter the size, industry or location. We all have files (perhaps too many) and we want to be able to access, edit, and share them efficiently.

Storing documents across several environments, or without a clear governance, makes it tricky to track down what you’re looking for. As reported by PricewaterhouseCoopers, the time and effort required to find a single lost document can cost a business a staggering $122.

It’s time to sort out your document management, because, can you afford not to?

Benson Radiology faced this same problem. As a leading healthcare provider, they have a wealth of technical and patient documentation that they rely on to provide exceptional services. Their documents within MS SharePoint had become challenging to find, which was particularly troublesome for clerical and modality employees. These staff are often frontline to patients and under time pressure to find the correct documentation, immediately.

With GreenOrbit, Benson Radiology have established a central repository for policies and procedures. By applying custom metadata to files, the team can add detailed information to a document to categorize it for super-fast retrieval.

Thanks to GreenOrbit, we have been able to refine search with great detail by adding important information within file tabs. It’s really helped- it means frontline staff can find files quickly for the patient in front of them.” – People & Culture Adviser, Benson Radiology

You can read the full case study here.

 Benson Radiology Case Study

Benson Radiology 

Topics: Case Studies, clients, CUSTOMERS, digital workplace, Document Management, intranet, Knowledge Management, mobile workforce

Digital Collaboration at Ecorys

Posted by Annabelle Willis on Jul 25, 2017 3:09:44 PM

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In the past, knowledge sharing wasn’t so hard. Think of having your team all in one office, all working from 9-5. But this isn’t the reality for businesses today. Workers are remote and on their devices, teams are dispersed and subsequently, time zones are mismatched. For many, having everyone in the one place at the one time just isn’t a reality.

In this environment, how can you share and find knowledge effectively? How can you leverage the expertise of Janet; the French speaking, excel whiz, HR manager? Or Doug; the analytical, mathematical, finance guy?

Once upon a time, you might have tried via email. And if you tried, you’ll know it does not work the way it did before information overloaded our inboxes. International research, consultancy and management services company; Ecorys, faced this same issue. Having consulted to The World Bank and Asian Development Bank (amongst many others), this team are seriously, well, knowledgeable. They knew there was so much they could learn from one another, but there was no easy way.

“Previously, you could be working on a project in Bangladesh, and there could be someone in another office with expertise. Normally, you’d never know. It was too annoying to send an email out to everyone in the company.” – Ecorys IT Manager

GreenOrbit #Channels are communities of interest, based on the topics that are meaningful to you and your staff. They provide a centralized, engaging system for communication and knowledge sharing. As opposed to email, employees turn to this content for information that is categorized and allows for group collaboration. As evidenced by Ecorys, conversations via #Channels results in multiplied knowledge and real business outcomes.

“Someone in the UK posted to a #Channel that their client needed to conduct an interview with a particular type of expert. Up until then, they could not find anyone and the project was in jeopardy. Once it was posted to #Channels, an expert in the Netherlands popped up by commenting on the post. So the reporters came to the Netherlands to carry out the interview. Normally we would have just lost the opportunity, but we made a profit.” – Ecorys IT Manager

And that’s just the beginning. Read the full Ecorys Case Study to learn more about digital collaboration and how it delivers business-wins.

 

Ecorys Case Study

Ecorys Case Study

 

Topics: Case Studies, clients, Collaboration, CUSTOMERS, digital workplace, Internal Communications, intranet, intranet dashboard

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