Digital Transformation for Iconic Retailer: Lowes

Posted by Connie Pandos on Jun 14, 2017 3:03:30 PM

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I want to share with you a story of pure Digital Transformation. This retail business recently embarked upon digitizing their operations across the board. This is one of the most rewarding projects I have been privy to be involved with, a story of immense satisfaction for intranet lovers.

Lowes is an established, successful and iconic retail business.

Theirs is a story of pure and simple digital transformation.

Lowes acknowledged that the needs of staff and customers have changed – the world has become digital and it was time for this successful retailer to do the same as they approach their 120thbirthday.

Lowes boast a large and diverse retail workforce which ranges from seasonal casual teenage sales staff, to long serving directors, some having worked there for over 50 years!  Staff retention is not an issue – staff do not leave Lowes.

A complete digital transformation has been possible because they have given all their 2000 employees access to the intranet by accessing the intranet using iPads across their 200 stores.

Lowes has changed the way they do things including:

  • Real-time Communication

  • Automated HR Processes

  • Online Training

  • Intranet accessible to ALL staff via iPads

Would you like to learn more about Digital Transformation at Lowes?

Lowes Case Study

Lowes Case Study

 

Topics: clients · digital workplace · Future Intranet · intranet dashboard · mobile workforce · real time communication · Retail Intranet · Social Intranet · automated HR processes · CUSTOMERS · Online Training · Portal · digital transformation

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