Employee Engagement 2018: The Ultimate Crash Course

Posted by Kath McNiff on Aug 10, 2018 2:00:00 PM

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Search on the term ‘Employee Engagement’ and Google will serve up over 121 million results - a mind-boggling collection of strategies, statistics, trends and expert advice.

If you’re trying to get your head around the concept, it’s a lot to take in.

Maybe you’re even a little skeptical about the whole Employee Engagement thing – wondering if it’s a passing fad.

Or maybe you're on board with the idea but don’t know where to start.

The following lessons will lead you through the labyrinth, pointing out useful resources along the way.

Lesson 1. What is Employee Engagement?

Like Shrek and that proverbial onion, ‘Employee Engagement’ has so many layers.

  • For senior executives it has to do with culture, values and competitive edge.

  • For managers, it’s about building trust, facilitating relationships, recognizing accomplishments and empowering people to do their best work.

  • For individuals, engagement is wrapped-up in the neuroscience of motivation, well-being and happiness. It’s about being switched-on, proactive, enthusiastic, involved and driven by a sense of purpose.

This definition from the MacLeod Report succeeds in capturing the onion-like layers:

“Employee engagement is a workplace approach designed to ensure that employees are committed to their organization’s goals and values, motivated to contribute to organizational success, and are able at the same time to enhance their own sense of well-being."

This one, from author Daniel Cable, captures the spirit in a single sentence:

"Encouraging people to bring their best selves to work."

If you want to up-the-ante on Employee Engagement in your organization, you’ll need to create a definition that suits your unique challenges and goals – think of it as an Employee Engagement mission statement.

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Lesson 2. What Employee Engagement Is Not

To make sure you’re using the right terminology, it helps to understand how Employee Engagement differs from other closely-related concepts.

For example, it's more than Job Satisfaction which tends to be measure of how employees feel about ‘hygiene factors’ such as pay, hours and flexible working conditions.

It intersects with, but is separate from, Employee Experience – a fairly new approach that involves tracking the employee journey and creating an environment that encourages people to do their best work.

Also, most experts agree that Employee Engagement it is not about ping-pong tables, free muffins or dog-friendly offices (though I don’t see how these could hurt).

Lesson 3. Why Employee Engagement is So Hot Right Now

Why has it taken us this long to realize that a highly motivated workforce is central to success?

It seems so obvious.

Somewhere along the line we lost sight of humans and decided to focus on Gantt charts, performance metrics and sales funnels instead. But the tide is well and truly turning.

Leaders are looking up from their spreadsheets and beginning to understand that people are at the centre of business success – both as customers and as employees.

Need evidence that Employee Engagement is trending?

Earlier this year, the annual Employee Engagement Awards ceremony was held in London's Wembley Stadium (think Beyoncé and FA Cup).  It sold out.

If you’re wondering whether your organization needs to get serious about Employee Engagement, here's a snapshot of the main drivers:

  • Disruption - Uber and Airbnb proved that you could change the world with a great idea and a small team of committed innovators. To compete, the big players need to leverage the creativity and enthusiasm of their people and innovate from the ground up.

  • Blended Workforce - Different ages, genders, cultures - including a mix of part timers, contractors and remote workers - has made it increasingly difficult to unite and engage employees. Also, many employees (especially those pesky millennials) are beginning to place a higher value on learning, growth and sense of purpose.

  • Sobering Statistics – From around 2006, Gallup began reporting on the crisis in Employee Engagement. They found (and continue to find) that 85% of employees are disengaged and that this has a catastrophic effect on productivity and profitability.

  • Economics - Falling levels of unemployment and a changing economic landscape have made it increasingly difficult to attract and retain talent.

Lesson 4. Who is responsible for Employee Engagement?

Building an engaged workforce takes a lot of effort.

Whose job is it?

The prevailing consensus is that we are all responsible for Employee Engagement – everyone, from the CEO (Chief Engagement Officer!) to the customer service people on the ground.While this rings true, it takes strong leadership to build a workplace where Employee Engagement is the norm. Here are the main instigators and torchbearers:

  • Senior Executives need to create a transparent and intentionally-designed culture where employees can easily see the connection between their day-to-day tasks and the vision and aims of the organization.

  • HR Specialists also have a crucial role to play (many of the websites and white papers dedicated to Employee Engagement have been written by HR consultants). As the custodians of hiring, onboarding and compliance – they are uniquely positioned to introduce and champion Employee Engagement strategies within an organization.

  • Internal Communication departments are also key to successful Employee Engagement programs. Getting everyone on the same page via a thriving intranet and making sure that communication runs freely between employers and employees.

Current thinking also suggests that we, as individuals, need to take responsibility for our own engagement – understanding what motivates and inspires us and taking the steps to make it happen.

Lesson 5. The Neuroscience of Employee Engagement

So, we are beginning to understand how and why Employee Engagement has captured the corporate imagination.

But how does Employee Engagement feel?

The psychology of human motivation is complex and widely studied – but it’s worth getting familiar with these leading theories.Maslow’s Hierarchy of NeedsA theory of human motivation based on a pyramid of fundamental human needs:

  • Physiological - water, food, sleep and shelter

  • Security – personal, emotional, financial and health

  • Social belonging – friendships, intimacy and family

  • Ego – recognition, status, importance and respect

  • Self-actualization – reaching full potential

In this scenario, basic needs must be met before employees can reach their full potential.

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Flow

A state described by the psychologist Mihaly Csikszentmihalyi back in 1990.

“The best moments usually occur when a person’s body or mind is stretched to its limits in a voluntary effort to accomplish something difficult and worthwhile.”

Think about the last time you were truly engaged in an activity – work or otherwise.

A time when you were totally absorbed – in the zone. When time passed unnoticed and hunger pains went ignored. When your brain was firing on all cylinders and a clear goal was in sight.

Felt pretty good, didn’t it?

This kind of discretionary effort and intrinsic motivation is at the heart of Employee Engagement.

Drive (the surprising truth about what motivates us)

In his paradigm-shattering book, Daniel Pink ignited the discussion around Employee Engagement by suggesting that humans are not motivated by rewards like money.

Instead - based on decades of scientific research - Pink outlines the trifecta of human motivation:

  • Autonomy – the desire to be self-directed

  • Mastery – the drive to keep improving at something that’s important to us

  • Purpose – the sense that what we do produces something meaningful

Lesson 6. Practical strategies for Employee Engagement

The theories are great but how can individuals or organizations put them into practice?

The internet is awash with potential Employee Engagement strategies - here are the top 7:

  1. Encourage employees to play to their strengths, experiment and try new things - Atlassian runs regular ShipIt Days where ad-hoc teams can “drop what they’re doing and make something awesome.”

  2. Take an individualized approach to on-boarding. Ask new hires to articulate their personal view of Employee Engagement – what is unique about you that leads to your happiest times and best performance at work?

  3. Let employees invent alternative job titles to describe their unique values, identities and talents. For example, at the Make-A-Wish foundation, the CEO is known as “Fairy Godmother of Wishes” while the administration assistant is “Goddess of Greetings”.

  4. Adopt the Cultural GAME Plan as described by Christine Comaford - (a template for Growth, Appreciation, Measurement and Engagement).

  5. Run regular Employee Engagement surveys and be sure to act on the results – people soon become cynical when their carefully- considered feedback disappears into a black hole.

  6. Employ mentors to guide employees along their career paths.

  7. Provide a centralized digital workspace and social network where employees can absorb the culture, build relationships and keep up to date with the latest developments.

    Discover how your intranet can amplify employee engagement strategies - download the e-book 3 Ways to Make Your Intranet a Launchpad for Success

Lesson 7. Who is getting it right?

According to Glassdoor, these are the top places to work in 2018. The employee reviews give great insight into what it takes to attract and retain engaged employees:

USA:

  • Facebook – “Good work-life balance and flexibility” “An AMPLE amount of free food”.

  • Bain & Company - "High impact on businesses worldwide, extremely steep learning curve, supportive environment and colleagues you are proud to work with"

  • Boston Consulting Group - "Great opportunities to grow and shape your career"

  • In-N-Out Burger – “High paying, good team atmosphere, great management, lots of opportunities for promotion”

  • Google – “Free food and baristas in every building" “Amazing people, great benefits, interesting work and opportunities galore”.

UK:

  • Anglian Water - "With a clear direction from the top and a friendly working environment."

  • Bromford – “Empowering environment where you're supported and encouraged to achieve your potential.”

  • Facebook - "Empowered and Emotionally intelligent engineers."

  • Salesforce - "I really like the 1-1-1 model that allows us to volunteer up to 7 days per year."

  • Lookers – “They hire the right people, who are friendly and very proactive”.

Lesson 8. The Risk of Getting it Wrong

The price of a disengaged workforce can be high – it’s important to understand the risks:

  • Bad reviews on sites like Glassdoor can be a red flag to new talent and can also put off prospective customers.

  • Poorly treated employees often take their negativity into new positions or onto social media – word travels fast.

  • Research shows that disengaged employees take more sick days and are less productive.

  • Being actively disengaged can lead to physical and mental health problems – Gallup reports that an alarming 54% of disengaged employees say that work stress caused them to behave poorly with friends or family members.

  • Investors are becoming wary of rule-driven cultures that “cause an organization to miss opportunities, miss how to allocate resources and misuse their talent”. (Gary Hamel)

Lesson 9. Tools and technology 

What technologies are available to support Employee Engagement?

Online Surveys – these can be used to ‘take the pulse’ of employee sentiment at regular intervals or gather more in-depth feedback over time. You can create your own or choose from a wide range of off-the-shelf offerings like Culture Amp or TinyPulse.

Data Analysis Tools - often, companies do an annual survey and the results (particularly the free form answers) languish in a spreadsheet somewhere. These are the words used by your employees and it's vitally important to "listen" to what this data is telling you. Tools like Interpris can help you organize and make sense of this crucial feedback.

Performance Management Software - helps you to set employee goals, manage one-on-one meetings (aka performance reviews), and give real-time feedback. Again, there is swag of tools to choose from – crewmojo, Bridge Performance Management and Cognology just to name a few.

Digital Workspace solutions – these are Intranets or digital workspaces that bring your people, documents and conversations together in a centralized platform. You can choose from a full-blown customizable solution like SharePoint or with an offering like GreenOrbit with everything you need, built in.

Lesson 10. Follow the influencers

Use Twitter to keep track of the latest thinking around #EmployeeEngagement.

Here are a few of the top influencers to get you started:

employee_engagement_beedupreemployee_engagement_danielpink employee_engagement_christine_comaford  employee_engagement_annamamalaki

Also, you can learn a lot from these Twitter #hashtags

#FoW or #futureofwork
#hrtech
#worktrends
#organizationalculture
#workplaceculture
#hrtransformation
#measureyourculture

Conclusion: Keep Learning

The concept of Employee Engagement, as workplace approach and cultural revolution, is evolving as we speak.

Hopefully, this crash course gives you a firm foundation for further exploration and inspires you to learn more.

What's your take on Employee Engagement?

Where are you in the journey to workplace enlightenment? 

Any articles, tools or influencers you would add to the mix?

Drop us a line in the comments below. 

Topics: employee engagement

Centralizing Communications: Thou Shall Not Have Broadcast Email

Posted by Terri McKinnon on Jul 3, 2018 1:09:28 PM

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Financial services organization VicSuper needed an internal communications strategy that was as dynamic and efficient as their 260 person team.

Led by the Learning & Organizational Development team, the company embarked on delivering a new company intranet with GreenOrbit (formerly Intranet DASHBOARD). The goal: To push information and knowledge away from email and into an open, centralized platform.

The organization’s preference for email communications was purely out of habit - as that’s the way it had been for so long. The company-wide reliance on email was taking its toll, making it time consuming and inefficient for working collaboratively. The only way to communicate company news was via an ‘all staff’ email, which failed to engage users and was easily lost amongst other content. They were suffering from serious email overkill.

When disparate systems kill the message

The restrictions email placed on information sharing were obvious to the team. A document would be created and then converted to PDF for emailing. It was too difficult to upload documents to the old intranet, and no one would share it on Yammer as they were two disparate environments. This disconnect fuelled the team’s case for a new intranet, and was identified as a key business challenge.

The vision for the new intranet was that it would be the place to access information, communicate, and collaborate. They were eager to move these activities away from email, and into a central platform where it would actually be read, understood, and engaged with.

It was important to have a system that could facilitate multi-dimensional communications, pushing different messages to audiences in different ways. Pushing collaboration away from email and into GreenOrbit meant, having a tool that allows several conversations concurrently through news posts, forums, pages and activity feeds – getting messages out at the right time to the right people.

After relying on email for so many years, the team knew it was difficult for people to change their habits - even if they wanted to. Some of the strategies used by VicSuper to drive user adoption included pushing the intranet to employees as the browser home page and committing to “No more blast emails”. In turn, they have found, people have taken to social functionality like ducks to water.

The centralized model

From the outset, the benefits of centralized communications began to unfold. The team had been rolling out a learning program called Activate - about activating their brand. Traditionally, they would have let the business know through an ‘all staff’ email - the same message, at the same time, with the same instructions.

The issue with this was that the course meant different things to different departments, and had different calls to action. Through their new company intranet, this information could be targeted to different groups in different ways. Users could then ask questions, offer advice, and share. Information immediately became more meaningful, impactful, and known. It was no longer buried away in people’s inboxes.

You can learn more about VicSuper’s intranet through their full case study.

To find out more about how GreenOrbit can get work going in your organization - check out the GreenOrbit Feature Checklist:

 

Feature Checklist

 

 

Topics: company intranet, communication tools, Internal Communications, new intranet, Social Intranet

GreenOrbit (formerly Intranet DASHBOARD) Accelerates Growth Expansion on Three Continents

Posted by Terri McKinnon on Jun 21, 2018 5:42:13 PM

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At GreenOrbit we are experiencing unprecedented growth.  Recently we've opened three new offices across the USA, Australia and India, marking a significant leap in our company’s growth strategy.

Stewart Bairstow, CEO said, “This is an incredibly exciting time for GreenOrbit. By laying roots down in these regions, we are able to build even stronger relationships with regional clients and increase our presence in local markets,” 

“Another benefit will be the opportunity to leverage the density of technology talent in these areas and expand our dynamic team of development, consulting, marketing and management professionals.”

Our business now operates from nine locations throughout North America, Europe, Asia and Australia and services clients across six continents.

 

Topics: digital workplace, intranet, intranet dashboard, INTRANET INSIGHT, roi, sales, workforce, workplace, business growth

5 Processes to Automate Right Now

Posted by Annabelle Willis on Apr 19, 2018 1:28:49 PM

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Considering we conduct almost all of our personal transactions via digital devices, it seems peculiar to come to work and deal with so much paper. However, every day we meet with businesses that are facing this exact challenge. Not only are paper processes expensive for our patience, but for our pockets and productivity too.

The U.S. Environmental Protection Agency reports that even these days, excessive paper consumption is an issue plaguing offices around the world:

  • 45% of the paper printed in offices ends up trashed by the end of the day.

  • In the US, companies spend more than $120 billion a year on printed forms, most of which outdate themselves within three months’ time.

  • More than 70% of today’s businesses would fail within three weeks if they suffered a catastrophic loss of paper-based records due to fire or flood.

For the wellbeing of your business (and the environment), it’s time to say goodbye to paper.

Fortunately, your intranet could offer an effective alternative to paper-based forms and processes. A strong intranet solution should make it easy to set up forms and workflow in minutes without the help of IT staff.

Here are five processes you could shift online with GreenOrbit (formerly Intranet DASHBOARD) today:

Vacation Request/ Annual Leave

This is one of the easiest and fastest processes to digitize, and a great first step to digital transformation. Traditionally, this process would require printing, signing and sending paper for both the employee and employer. Using Online Forms, staff can swiftly submit leave requests in seconds. Set up the form to go to the relevant manager/s for approval and once accepted or declined, the submitter will be automatically notified.

Incident Report

As much as we try to avoid them, sometimes incidents happen. Things break, things go missing and unfortunately sometimes people get injured. By lodging an incident report with an Online Form via your company intranet, you can quickly capture important information and instantly push it to the relevant contacts. Not only will this ensure quick, accurate reports- you’ll always have a record of submissions to ensure compliance and peace of mind.

Onboarding

A strong onboarding process is key to engaging new employees from the get go. In fact, O.C. Tanner research shows that 69% of employees are more likely to stay with the company for at least 3 years after a great onboarding experience.

We worked with iconic retailer Lowes to digitally transform a plethora of business processes, including onboarding. Prior to GreenOrbit, new staff were supplied with a physical, overflowing folder of paper work that they had to read and learn. This made it difficult to track compliance and to identify employees’ comprehension and understanding.

Their new intranet has enabled a complete digitization of the onboarding process, replacing the bulky ‘onboarding folder’ with an online training module and questionnaire using Online Forms, Workflow and Notifications. Now, head office can track who has or hasn’t completed training, plus monitor staff understanding of the material. In the long run, this will empower new staff to provide a higher level of operational and customer service.

Staff Training

Meaningful education within an organization is key to engaging and empowering people to do their best work. While face-to-face learning will always have its place, it isn’t always easy (or affordable) to coordinate.  Online training offers a great alternative, allowing staff to complete training when and where it’s most convenient. 

Supply Orders

Whether you work in an office, a hospital or a factory- you need supplies to do your job. Create an online form to allow staff to request materials quickly, so they have more time for the stuff that matters. Set up a monthly reminder to departments to submit supply orders so they’re never caught out without the tools they need.

By moving these five processes online, you’ll be well on your way to reducing your paper consumption, gaining productivity and some serious intranet ROI.

Financial services organization Vic Super estimate they’ve cut paper use by 30% companywide and saved their HR team more than 10 hours a week- that’s 520 hours a year that can now be focused on more strategic objectives. 

Book a demo with one our intranet specialists today to see how you can automate processes and get your organization where it needs to go.

 

Topics: challenges, digital transformation, digital workplace, education, intranet, intranet dashboard, INTRANET INSIGHT, processes, workflow

How to Spring-Clean Your Intranet

Posted by Lesley Maea on Apr 10, 2018 2:32:00 PM

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For those of us in the northern hemisphere, spring has officially sprung. The leaves are returning to the trees and the sun is staying up longer. At work, the craziness of Q1 has been and gone, and now it’s time to make sure you’re on track for a successful year ahead. And where better place to start than your intranet?

It’s the perfect time to review and reflect on how your company intranet is performing, and how you can make small changes to improve it. An intranet spring-clean doesn’t need to be a huge undertaking- even just a few simple changes could be transformational for your business.

Investigate

First things first, you’ll need to establish what is and isn’t working within your site. Consulting both qualitative and quantitative data will provide you with a strong basis to implement people-centric changes. So, it’s time to put your detective hat on and find out what your staff really think about their intranet.

  • Survey - Create a survey to gauge what your employees love and the stuff that needs some work. Ask a range of open and closed questions regarding the site structure, the content, the effectiveness of tools and the outcomes they facilitate. Do they actually enjoy using the intranet? Is it making their life easier?

  • #Channel- GreenOrbit #Channels are activity feeds based on the topics of conversation that matter to your business. Create an #IntranetFeedback channel so that staff can post their experiences and ideas, when and where they arise. This is a super simple way to receive feedback from employees that can be incredibly effective. When it’s time to spring-clean, you can simply visit the #Channel and review the contributions that are already there.

  • Intranet Analytics - Validate your employee feedback with some cold hard facts. Which pages are being viewed the most and least? What does the overall site traffic tell you?

Review

Now that you’ve done your research, it’s time to put it to good use. Revise your intranet strategy and KPIs and adjust accordingly. Establish priority tasks and how they will be completed. Once you know ‘what’, move on to the ‘who.’ Who will be responsible for which tasks? Who will need to manage the new content moving forward?

This phase will include removing the redundant intranet content. If you have an existing policy regarding the deletion of digital assets then you’ll obviously need to follow this. If not, archive the old content initially to ensure no information is lost before there is an approved plan in place.

Get Inspired

A large body of the work will come from improving existing items and simple changes- which is great. But don’t forget to be bold. Come up with one exciting, innovative idea that’s going to give your intranet the X-factor and engage users. It might be the introduction of a monthly CEO Podcast, an employee recognition initiative or a mindfulness campaign. Get creative!

Plan Your Maintenance

With your spring-clean complete, you’ll need to figure out how you’re going to keep things tidy. If you don’t already have a maintenance plan in place, schedule how often you’ll need to conduct reviews, analyse stats and meet with your team. By having your #IntranetFeedback channel in place, staff can always contribute their ideas to help continue to improve your site.

By following these simple spring-cleaning tips, your employee intranet will be flourishing in no time. Don’t forget, GreenOrbit customers receive a free intranet health check each year and there’s no better time to use it than now! 

Not using GreenOrbit yet? No worries. You can make a time to speak with one our GreenOrbit Intranet Specialists to discover the benefits for yourself.

Topics: digital workplace, education, HOW TO, intranet, intranet dashboard, Planning

10 Ways to Engage a Remote Workforce

Posted by Annabelle Willis on Mar 8, 2018 6:15:29 PM

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In the recent Gallup State of the American Workplace Report it found that from 2012 to 2016, the number of employed Americans working remotely –at least some of the time- grew from 39% to 43%. This number is set to continue to rise, and employees already working remotely will spend more time doing so.

The appeal of flexible work is fairly obvious, particularly for those battling long commutes, raising a family, or managing a chronic illness. Your team might work on the ground or be travelling regularly. Heck, maybe you just feel that you could produce a higher standard of work today while you wear your pyjamas on the couch. The reasons for seeking remote work are varied, and research supports that the outcomes can be positive for both employees and employers. In fact, Boston College research reports that 64% of employees would choose a lower paying job if they could work away from the office just one day a week.

So, not only could offering remote work options increase the productivity and performance of your team, but it could help attract exceptional talent to come and work for you in the first place. Sounds like something worth considering, right?

Before you go ahead and cancel the lease on your office building, you’re obviously going to need the right digital tools in place to support your remote team. One of the most critical will be your company intranet, not only in its functionality but how you leverage it to engage employees. For all of remote working’s benefits, keeping staff engaged, connected and collaborative is difficult without physical interaction. Fortunately, your intranet is where you can bridge the gap.

Here’s how:

1) Detailed, meaningful User Profiles

User Profiles can do so much more than placing a face to a name. Staff need not share their life stories, but think about the important stuff- areas of expertise, qualifications, strengths and the like. Without meeting, a remote worker should be able to view a User Profile and understand what that person does, and what they could bring to a project.

2) A Staff Directory that encourages connections

Now that your User Profiles actually mean something, you’ll need a killer staff directory to make them findable. With GreenOrbit, by applying metadata to your profile, this information then becomes searchable across the intranet. For example, you could simply search the word ‘French’ to find a French speaker to interpret something for you. This makes it easy for remote workers to find topic experts and initiate collaboration, no matter where they might be located.

3) Storytelling

The mobile team at RSPCA do a fantastic job at this; regularly posting articles to their intranet sharing stories and photos of their animal rescues. In turn, they are keeping remote staff in the loop, while reinforcing and celebrating their team culture. Great job guys!

4) Digital collaboration

Distance shouldn’t hinder employee collaboration. Iwan Westfa, IT Manager at global consulting firm Ecorys, sums up the benefits (and ease) of collaborating via the intranet perfectly:

Someone in the UK posted to a #Channel that their client needed to conduct an interview with a particular type of expert. Up until then, they could not find anyone and the project was in jeopardy. Once it was posted to #Channels, an expert in the Netherlands popped up by commenting on the post. So the reporters came to the Netherlands to carry out the interview. Normally we would have just lost the opportunity, but we made a profit.”

Thanks, Iwan.

5) Private Groups

Business-wide collaboration is great, but remote workers also need to collaborate within their team. Functionality such as Private Groups provides a place for teams to communicate, file-share and come together- even when they’re apart.

6) Digitize your forms

If your forms and processes are paper-based, remote workers are going to have a rough time completing them. They’ll either have to navigate a scanner or send it to you in the post, both of which are slow and completely infuriating. Instead, comprehensive online forms will allow them to submit forms quickly, easily and accurately.

7) Recognising good work

You might be unable to give your remote co-workers a physical high-five, but social intranet tools can provide the digital equivalent. Using a tool such as GreenOrbit #Channels, you can acknowledge the contributions of remote workers for your entire organization to see. At GreenOrbit, we share #StaffShoutouts internally to celebrate exceptional work. Through likes and comments, the ‘applause’ can be heard wherever we are.

8) Comprehensive online learning

A remote or mobile worker should experience the same training and education as their office-based colleagues. Providing comprehensive training modules with workflow through your intranet means staff can become experts in a new program, sales strategy, or safety process wherever they may be located.

9) Videos

Video conferencing is as close as dispersed teams can get to chatting face-to-face. When conferencing isn’t possible, record important presentations or events and store them on your intranet to allow remote employees to be a fly-on-the-wall.

10) Find opportunities

Within our own team at GreenOrbit, we have a number of remote workers whose lifeline is the intranet. Essentially, it’s where they ‘go to work’ and can interact with colleagues on a professional and personal level.

One of our remote employees is a regular contributor to our #Photography channel, sharing his work as a moonlight events photographer. From this, we instantly knew he would be the perfect person to work with our marketing team and photograph the SuperFoiler Grand Prix. He had the opportunity to travel around the country pursuing his passion, while the marketing team had access to exceptional event photos - a fantastic outcome for both parties.

As the number of remote workers grows, so too do the expectations of the remote work experience. By implementing these tips and leveraging your intranet as a digital workplace, you’ll be able to attract and retain the best remote employees for your business.

Want to know more about how your intranet can get work going? Check out our eBook:

3 Ways your Intranet can be a Launchpad for success

Topics: Case Studies, clients, Collaboration, digital workplace, employee engagement, HOW TO, mobile intranet, mobile workforce, Social Intranet

GreenOrbit SuperFoiler Final Results

Posted by Annabelle Willis on Mar 6, 2018 2:20:00 PM

You might have seen us posting about the SuperFoiler Grand Prix in recent weeks and wondered what this has to do with GreenOrbit (formerly Intranet DASHBOARD); you know being an intranet provider and all. Well no, we haven’t moved into the world of sailing software, but yes we are thrilled to have provided the SuperFoiler team with a GreenOrbit intranet and developed the Official SuperFoiler App. Phew!

To say this concept was a huge undertaking would be a serious understatement. What started as a dinner table conversation nearly three years ago has evolved into one of the most exciting developments in sailing history. Getting from there to here has been a whole lot of hard work for this team of directors, boat builders, sailors, engineers and marketing professionals, and we’re happy to have helped along the way.The SuperFoiler team have used GreenOrbit to communicate amongst their dispersed workforce and bring their dream to life. Using tools such as #Channels, Process Automation, Online Forms and Document Library, SuperFoiler have created a digital workplace that helps them get the job done, from the office or the water.

For the full story, you can download the SuperFoiler Case Study here.

While we were busy behind the scenes, the world’s best sailors Paul Campbell-James, Ed Powys and Fang Warren were out there sailing our very own GreenOrbit SuperFoiler. We couldn’t be prouder of the boys’ efforts and the way they represented our brand from day one. So many of our Australian employees also got involved and gave up their nights and weekends to support the team- because that’s just the kind of people they are.


Consultant Krystle Nicolaou and GreenOrbit clients from Opteon Solutions

After five regattas and an unlucky string of boat troubles, team GreenOrbit fought hard and finished in fifth place. While we didn’t walk away with the Ben Lexcen Trophy, the crew became affectionately known as ‘the people’s team’ and provided some absolutely heart-racing viewing.

Regatta 1: Adelaide

GreenOrbit kicked off the series with a splash, taking out 2nd place. Skipper CJ was the first sailor to get thrown overboard- putting our team in the spotlight.

GreenOrbit in the news:
Man Overboard on Action-Packed Day 2 at SuperFoiler’, Sail World
‘Euroflex flex muscle in opening regatta’, Sail World 

Regatta 2: Geelong

Geelong provided a tough trot for GreenOrbit, with the boat experiencing damage prior to Friday's racing. Unfortunately, the crew had to sit out several races while repairs were made.

Regatta 3: Gold Coast

After team Euroflex had dominated the first two regattas, GreenOrbit became the first team to top them! Unfortunately, a collision left us with some boat damage which again required repairs.

Regatta 4: Busselton

Challenging conditions in Busselton made for some close racing, with GreenOrbit winning race 5 and closing the weekend in 5th place.

GreenOrbit in the news:
‘tech2 triumphs twice on testy Geograph Bay’, My Sailing 

Regatta 5: Sydney

Sydney Harbour, one of the world's most iconic locations, hosted the series grand final. Crazy conditions resulted in lots of thrills and spills, with GreenOrbit finishing in 5th place.

GreenOrbit in the news:
‘Miami Masterclass swings momentum ahead of iconic Sydney skirmish’, Sail World
‘All square as tech2 takes flight to Euroflex’, Sail World
‘Euroflex secure SuperFoiler Championship crown in Sydney’, Sail World

Congratulations to series winners Euroflex and thank you to all involved for your incredible efforts. We are proud to have partnered with this talented team, and that their GreenOrbit intranet was so integral to achieving their goals. 

Check out our eBook to learn more about how a strategic intranet can get your organization where it needs to go:

3 Ways Your Intranet can be a Launchpad for Success

 

Topics: clients, intranet, News, SuperFoiler

GreenOrbit launches into the 2018 SuperFoiler Grand Prix

Posted by Terri McKinnon on Feb 2, 2018 3:53:56 PM

iD Launches into the SuperFoiler GP

GreenOrbit (formerly Intranet DASHBOARD) officially launched Team GreenOrbit Intranet yesterday as part of the 2018 SuperFoiler Grand Prix, which will feature the world’s fastest foiling sail racers in an exciting 5-part series.

GreenOrbit CEO Stewart Bairstow said, “We are thrilled to be involved in this ground breaking new concept that is set to take the world by storm. It’s also a pleasure to have been involved behind the scenes, with the SuperFoiler team using the GreenOrbit platform to power their digital workplace, facilitating their internal communications, along with our development of the official attendee app.”

“Our association with SuperFoiler was a natural one, given our shared passion and track record for pushing the boundaries with innovative, state of the art technology.”

The GreenOrbit foiler will set sail in the first series of the competition lead by Skipper, Paul Campbell-James; Mainsheet Hand, Ed Powys and Bowman, Jasper “Fang” Warren, on Adelaide’s Outer Harbour. “As a team we are really excited to be part of this series - our foiling background is going to be a huge advantage.

The series will tour Australia across five locations starting today.

Adelaide: Friday 2nd Feb – Sunday 4th Feb
Geelong: Friday 9th Feb – Sunday 11th Feb
Gold Coast: Friday 16th Feb – Sunday 18th Feb
Busselton: Friday 2nd March – Sunday 4th March
Sydney: Friday 23rd March – Sunday 25th March

Live coverage will feature on Channel Seven app ‘7Plus’ and a post-production special will be televised following the completion of the series.

SuperFoiler Grand Prix

Grand Prix Sailing Pty Ltd are the original creators of the Grand Prix 18 foot skiff circuit, popularly televised throughout the 1990’s. The team are back to deliver a global leading sports entertaining platform, focused around a new generation of incredible on-water flying machines.

The team at SuperFoiler use GreenOrbit to manage documents, deliver training and engage their mobile workforce.

Topics: grand prix, #iDintranet, News, sailing, SuperFoiler

10 Tips For A Successful Intranet in 2018

Posted by Lesley Maea on Jan 18, 2018 3:42:03 PM

Top 10 Intranet Tips

Welcome to 2018! The zodiac year of the Dog, the launch of NASA’S Insight to Mars, and 100 years since the end of World War I.

It could also be the year you decide to kick start that intranet project.

Here are our top tips to help you get started:

1. Develop an intranet strategy, a plan, and KPIs

Plan where you want to go, and how you’re going to get there. Make sure your goals are SMART: specific, measurable, achievable, realistic and timely. By mapping out your plans, you will be able to ensure your intranet reflects and supports your wider business strategy. Communicate regularly with key contacts to analyze your progress, wins and losses. Remember that reviewing your progress is vital to see not only where you are heading – but also how far you have come.

2. Appoint a project owner/s

Building your intranet will require a project owner to ensure that tasks run to schedule. For ongoing management and development, a committee of intranet champions, representing various departments of the business will ensure that users’ needs are being met and help to ensure engagement by all areas of the business.

A group of 25 staff at FOX SPORTS got together to generate ideas and suggestions for their new intranet. Of this initial group, 5 team members continue to be involved in the project, taking ownership of managing and populating content moving forward.

3. Take a phased approach

We’ve all heard it before - Rome wasn’t built in a day. Implementing an intranet and asking employees to modify their habits is a big change. In fact, you might notice at first you lose some efficiency as employees adapt to new functionality or the new way of navigating your intranet, so it’s important to make small changes along the way to ensure that uptake can be regained quickly. Set clear goals about where you want to be after 3 months, 6 months, and so on, introducing new functionality as you progress.

4. Plan your document management

The beauty of storing policies, procedures, manuals and more within your intranet is that:

a) users know this is the definitive and up-to-date version of the file, and
b) they can access them easily, even from mobile devices. Plan where you will store particular documents and who will be responsible for maintaining them.

Then, you can take things to the next level by leveraging metadata. (think of it as the tabs for an online filing cabinet). Healthcare providers Benson Radiology  need to find documents for their patients and specialists, fast. By applying custom-metadata to files, they can categorize them for super-speedy search retrieval.

5. Create a positive user-experience

Let’s be honest, no one is going to use your intranet if it’s overcrowded, outdated or difficult to navigate. An intranet with a poor user-experience will cost users’ time, patience, and trust in their workplace. Ensure your Information Architecture is logical and conduct some user testing before going live.

6. Be open to feedback

An effective intranet is constantly developing to suit the needs of its users. Remember to ensure that staff from all departments have the opportunity to submit suggestions and have the intranet meet their needs. The easiest way to do this is to create an ‘Intranet Suggestions’ online form or a GreenOrbit #Channel. Either way, provide some guidelines as to what kind of feedback is appropriate, and how suggestions will be considered.

7. Test your search

Search is the glue that binds your intranet together. As discussed earlier, metadata, will allow for optimal enterprise search, so make sure you plan how you’re going to leverage it.

8. Encourage staff contributions

Nowadays, we see that many companies no longer follow a ‘top-down’ internal communications model. Instead, they want to encourage conversations and knowledge sharing from all corners of the business. Implementing Enterprise Social Network Functionality will empower a wealth of user-generated content, encouraging collaboration and team culture.

9. Stay up to date

If you want your employees to use the intranet every day, it must offer something they need every day. No matter how much effort you put into building an intranet, if you fail to maintain it, usership will drop.

Remember, your intranet is the ‘source of truth’ so all stored policies, procedures, templates etc. must be the most current versions. When files are updated, make sure you share this with colleagues. A simple way to connect people to content in GreenOrbit is to assign a #Hashtag to the file, or use @Mention to alert the relevant contacts.

10. Get creative!

Why shouldn’t people enjoy using the intranet? Get brainstorming and come up with some new ways to share content or engage users.

George Washington University post a monthly article to their intranet titled ‘Up Close & Personnel’ featuring an interview with a particular staff member. GWU Learning & Development Consultant Kadie Groh says, “It’s an opportunity to get to know people as people, which is really nice. We are big supporters of getting people to bring their personal selves to work- after all we do spend 40+ hours a week together.”

If this has inspired you, don’t forget that we are always here to help. Simply contact us.

Here’s to a collaborative 2018!

Want to know more about leveraging your intranet to get work going? Check out our eBook:

3 Ways your Intranet can be a Launchpad for success

 

 

Topics: building an intranet, Document Management, Internal Communications, intranet dashboard, INTRANET INSIGHT, intranet strategy, lesley, team culture

GreenOrbit (formerly Intranet DASHBOARD) Set for Expansion

Posted by Annabelle Willis on Dec 14, 2017 1:40:26 PM

ADWEB & Intranet DASHBOARD Set For Expansion

GreenOrbit (formerly Intranet DASHBOARD) today confirmed its recent acquisition by Delcor Family Office.

GreenOrbit is a pioneer in the intranet services sector and is the software of choice by over 2,000 businesses in 65 countries, including Shell, Audi
and Rockefeller Philanthropy Advisors. Founded in 1995, the business continues to expand and gain worldwide presence.

“We are thrilled by the opportunities this presents with an enhanced focus on continued R&D and the expansion of services for clients. A key driver of this acquisition will continue the growth profile of GreenOrbit's global presence,” said Stewart Bairstow, CEO.

Anthony Parton, Director from the Delcor Family Office affirmed, “GreenOrbit's strength in a high barrier to entry market, with double digit IRR, excellent cash flow and strong EBITDA, places GreenOrbit in an excellent position to continue to expand the business in key growth markets. GreenOrbit fits well amongst the DELCOR portfolio of Private Equity Businesses.”

Delcor Family Office

Delcor Family Office represents a group of ultra & high-net worth families. Based in Australia they own and advise successful businesses in various industries around the world.

For more information about how businesses use GreenOrbit to get work going check out our eBook:

3 Ways your Intranet can be a Launchpad for success.

Topics: acquisition, adweb, delcor, expansion, family office, intranet dashboard, News

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